SHENISH DUNN
Horn Lake
Summary
Administrative professional transitioning into education with a strong foundation in mentoring, communication, and conflict resolution. Experienced in behavior management, crisis intervention, and fostering student engagement, with a proven track record in creating supportive and structured learning environments.
Overview
15
15
years of professional experience
Work History
Loss Prevention Investigator
Sephora
Olive Branch
07.2024 - 04.2025
- Conducted investigations into theft, fraud, and policy violations, resulting in improved security protocols.
- Monitor surveillance footage and analyze data to detect suspicious activity.
- Responded to and investigated security-related incidents, including theft or merchandise loss, enhancing overall safety measures.
- Prepare detailed reports on investigations and incidents for internal records and legal documentation.
- Maintained accurate records of security incidents and investigations, ensuring compliance with legal standards.
- Intervene in disputes or conflicts involving associates to ensure a safe and secure work environment.
Child Protection Specialist
Desoto County Economic Dev
Hernando
03.2023 - 06.2024
- Developed and implemented child protection strategies for at-risk children and families.
- Identified potential abuse or neglect cases, provided crisis intervention, and developed tailored case plans to address specific needs of children in protective care.
- Conducted home visits to assess the safety and well-being of children in high-risk situations.
- Collaborated with social services, law enforcement, and other agencies to ensure comprehensive support for vulnerable families.
- Supervised parent-child visits, ensuring safety and facilitating appropriate activities.
- Educated parents and caregivers on effective parenting strategies, behavior management techniques, healthcare access, and nutrition guidance.
- Maintained accurate records of case activities, including interviews and assessments.
Correctional Officer
Hernando Detention Center
Hernando
11.2021 - 03.2023
- Supervised daily activities of over 800 inmates, maintaining order and safety.
- Utilized early intervention strategies to manage disruptive or violent behavior among inmates.
- Enforced all security protocols and procedures effectively.
- Assisted in restraining inmates to prevent harm or escalate situations.
- Monitored inmate behavior, documenting unusual occurrences to support safety and security.
- Ensured compliance with Department of Corrections policies and regulations.
- Reported accidents and incidents involving inmates to the appropriate authorities.
- Welcomed residents and visitors courteously, fostering a positive environment.
Airman Leadership School Instructor, Fitness Manager, Facility Staff Administrator, Recreation Manager, Food Service Shift Lead
United States Air Force
10.2010 - 01.2021
- Planned and delivered professional military education services for 200+ supervisors, enhancing daily task execution.
- Created and implemented strategic plans to organize and monitor the performance of new policies and procedures, ensuring compliance throughout.
- Managed requests and purchases for office supplies, and generated necessary reports.
- Fostered relationships with 45 departments, facilitating regular communication and collaboration to improve operational efficiency.
- Reviewed and analyzed local trends, providing training to leaders during monthly and quarterly metrics sessions.
- Maintained accurate physical and electronic records for monthly, quarterly, and annual reports.
- Managed a $1.9M food contract, saving $20K through negotiations, and boosted revenue by $100K via a restructuring project. Led a team of nine to manage a $22M recreation contract, generating $100K in revenue.
- Oversaw daily operations serving 120K+ customers, optimizing a $576K subsistence budget and reducing waste and foodborne illnesses.
- Maintained 94% customer satisfaction rate while managing a team of five airmen to produce 154K meals, ensuring high-quality meal service.
Education
Master of Arts - Education, Secondary Education History (6-12)
Union University
Jackson, TN12-2027
Bachelor of Science - Interdisciplinary Studies
Park University
Missouri City, MO05-2023
Skills
- Effective communication
- Crisis intervention
- Conflict resolution
- Team collaboration
- Mentoring and Coaching
- Classroom management skills
- Training and Development
- Student engagement
Timeline
Loss Prevention Investigator
Sephora
07.2024 - 04.2025
Child Protection Specialist
Desoto County Economic Dev
03.2023 - 06.2024
Correctional Officer
Hernando Detention Center
11.2021 - 03.2023
Airman Leadership School Instructor, Fitness Manager, Facility Staff Administrator, Recreation Manager, Food Service Shift Lead
United States Air Force
10.2010 - 01.2021
Master of Arts - Education, Secondary Education History (6-12)
Union University
Bachelor of Science - Interdisciplinary Studies
Park University