Sheronda Montgomery
Lexington,MS
Summary
Knowledgeable person, skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature.
Overview
21
21
years of professional experience
Work History
Sales Agent
Kemper Life
01.2016 - Current
- Increased sales and customer satisfaction through personalized servicing.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Handled administrative aspects of sales by completing customer contracts and accepting and processing payments.
Production Technician
Nissan
03.2005 - 11.2012
- Promptly documented and reported all defective equipment and hazardous conditions.
- Performed setup of production equipment to establish optimal performance.
- Trained and supervised production personnel to properly use production equipment and apply best practices.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Maintained accurate production records to track progress, identify areas for improvement and meet regulatory requirements.
- Aided in setting up and breaking down production equipment and stages to help prepare production area for filming and properly store equipment after use.
Production Technician
Johnson Controls
09.2002 - 01.2005
- Promptly documented and reported all defective equipment and hazardous conditions.
- Performed setup of production equipment to establish optimal performance.
- Trained and supervised production personnel to properly use production equipment and apply best practices.
- Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
- Suggested and implemented new ideas to improve quality, reduce cost, and support production work environment.
- Adjusted process parameters to optimize product quality and production rates.
Education
High School Diploma -
Jacob Joshua McClain High School
Lexington, MS05.1994
Skills
- Product Merchandising and Distribution
- B2B Sales
- Premium Collection
- Market Research
- Customer Assistance
- Product and Service Knowledge
Timeline
Sales Agent
Kemper Life
01.2016 - Current
Production Technician
Nissan
03.2005 - 11.2012
Production Technician
Johnson Controls
09.2002 - 01.2005
High School Diploma -
Jacob Joshua McClain High School
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