SHILONDA HUBBARD
Jackson
Summary
Dynamic banking and financial services professional with 30 years of experience in loan processing and regulatory compliance. Proven track record of enhancing operational efficiency and ensuring adherence to industry regulations. Committed to leveraging expertise to drive organizational success and foster professional growth.
Overview
34
34
years of professional experience
Work History
Senior Loan Administrative Assistant
BancorpSouth Bank
Jackson
01.1995 - Current
- Process diverse loan types, including commercial and consumer loans, while ensuring regulatory compliance.
- Analyze loan requests to determine eligibility and required documentation.
- Gather compliance and collateral documents essential for the loan process.
- Communicate with lenders, attorneys, and clients regarding any outstanding requirements.
- Draft necessary correspondence related to loan security and compliance issues.
- Verify accuracy of loan documents prior to execution and closing.
- Provide assistance to customers in meeting their financial needs effectively.
- Engage in sales activities aimed at increasing customer satisfaction.
Customer Service Manager
Wal-Mart
Forest
04.1992 - 02.1995
- Oversaw daily operations of store to enhance efficiency.
- Cross-trained staff members to improve service versatility.
- Conducted interviews for potential candidates to strengthen team.
- Provided comprehensive assistance to customers, addressing all inquiries.
Fiscal Clerk
East Central Community Action Agency
Raleigh
05.1991 - 08.1992
- Processed payroll efficiently for timely employee compensation.
- Managed accounts receivable and payables to maintain accurate financial records.
- Reconciled financial reports to ensure data accuracy and compliance.
- Assisted customers with inquiries, providing effective solutions.
Education
Bachelor of Business Management -
Belhaven College
Jackson, MS01.2003
Associate of Science - Computer Programming
Hinds Community College
Jackson, MS01.1995
Skills
- Leadership and management
- Building relationships
- Promotional sales techniques
- Inspiring motivation
- Loan processing
- Regulatory compliance
- Financial analysis
- Customer service
- Communication skills
- Time management
- Conflict resolution
- Loan documentation
References
Available upon request
Timeline
Senior Loan Administrative Assistant
BancorpSouth Bank
01.1995 - Current
Customer Service Manager
Wal-Mart
04.1992 - 02.1995
Fiscal Clerk
East Central Community Action Agency
05.1991 - 08.1992
Bachelor of Business Management -
Belhaven College
Associate of Science - Computer Programming
Hinds Community College
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