Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Rowan

Heidelberg

Summary

Dynamic professional with a proven track record at HolMac, excelling in parts organization and shipment preparation. Adept at utilizing project management software and fostering teamwork, I bring strong attention to detail and effective communication skills to ensure operational excellence and enhance productivity. Committed to achieving objectives and driving results. These skills will make my transition into a remote customer service rep great. Coming into this career with the expertise in giving customers a timely, accurate, and personable service. I am ecstatic to be entering this promising career, with solid foundation in time management, verbal and written communication, and self motivation. I am eager to apply a collaborative spirit to new challenges in a remote/telecommuting work environment.

Overview

12
12
years of professional experience

Work History

Area Specialist

HolMac
05.2022 - Current

Monitored the quantity of parts throughout the plant.

Prepared shipments for each distributor.

Reviewed and verified purchase shipments delivered.

Recorded all parts available for each department throughout the plant.

Arranged and kept all parts organized for each department.

Equipment Operator

FTS International Services
10.2019 - 01.2022

Transported materials to pad.

Assisted in project planning for pads.

Preformed safety audits before every shift.

Worked closely with supervisor’s to ensure that their objectives are met daily.

Truck Driver

Paschall Truck Lines Inc.
05.2017 - 03.2019

Preformed deliveries throughout 50 states.

Focused on ensuring on time deliveries within specific time frames.

Outstanding safety and driving record with a friendly and professional attitude.

Read maps and followed written and verbal geographic directions.

Production Tech/ Coil Lacer

Howard Industry
07.2015 - 05.2017

Worked on production line also known as an assembly line.

Assessed work for errors or compliance issues and made corrections and also modifications when necessary.

Worked at a rapid pace to meet tight deadlines.

Cashier

Wards
12.2012 - 02.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

High School Diploma -

Heidelberg High School
Heidelberg, MS
05.2012

Skills

    Proficient in using project management software

    Excellent written and verbal communication skills

    Experience with video conferencing platforms

    Ability to work independently and manage time effectively

    Strong self motivation and discipline

    Pay an enormous attention to detail

    Great teamwork

    Very flexible

Timeline

Area Specialist

HolMac
05.2022 - Current

Equipment Operator

FTS International Services
10.2019 - 01.2022

Truck Driver

Paschall Truck Lines Inc.
05.2017 - 03.2019

Production Tech/ Coil Lacer

Howard Industry
07.2015 - 05.2017

Cashier

Wards
12.2012 - 02.2014

High School Diploma -

Heidelberg High School
Sierra Rowan