Simone Calhoune
West Point
Summary
Outstanding time-management and organizing abilities combined with a strong communication style. Effectively oversees several projects at once and meets deadlines with precision. Possesses outstanding problem-solving abilities as well as the capacity to act fast and think creatively. Talented manager with a strong background in planning, organizing, and team leadership developed during a successful career. Equip staff members to take care of everyday tasks on their own and satisfy client needs. Dedicated coach and trainer with outstanding managerial skills and a results-oriented mindset.
Overview
6
6
years of professional experience
Work History
Manager
Taco Bell Restaurant
08.2022 - Current
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Service and Food Champion
Taco Bell Restaurant
06.2019 - Current
- Enhanced customer satisfaction by providing efficient and courteous service at the counter and drive-thru window.
- Maintained a clean and organized work environment, ensuring compliance with food safety regulations.
- Assisted in inventory management, accurately tracking stock levels and placing timely orders for supplies.
- Prepared high-quality food items, adhering to company recipes and presentation standards.
- Reduced order processing time through effective multitasking and prioritization of tasks.
- Delivered consistent, exceptional customer service experiences by promptly addressing concerns and resolving issues to customers'' satisfaction.
Five Below
Cashier Customer Service
Oxford
11.2024 - 12.2024
- Completed day-to-day duties accurately and efficiently.
- Managed household errands and other essential duties.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
University of Mississippi
Desk Assistant
Oxford
10.2023 - 12.2024
- Improved office efficiency by organizing and streamlining filing systems.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
- Assisted in scheduling appointments, ensuring optimal use of company resources and personnel availability.
Education
No Degree - General Engineering
University of Mississippi
University, MS05-2026
High School Diploma -
West Point High School
West Point, MS05.2020
Skills
- Performance Management
- Business Administration
- Marketing
- Workforce management
- Strategic Planning
- Staff Development
- Staff Training and Development
- Verbal and written communication
- Complex Problem-Solving
- Time Management
- Multitasking Abilities
- Analytical Thinking
- Customer service
- Inventory management
- Team building
- Organizational skills
- Lead generation
- Staff training
Skills
Timeline
Five Below
Cashier Customer Service
11.2024 - 12.2024
University of Mississippi
Desk Assistant
10.2023 - 12.2024
Manager
Taco Bell Restaurant
08.2022 - Current
Service and Food Champion
Taco Bell Restaurant
06.2019 - Current
No Degree - General Engineering
University of Mississippi
High School Diploma -
West Point High School