Simone Haynes

Conducted community-based research project on perceived accessibility and affordability in Ypsilanti, MI.

• Presented findings to Michigan Medicine for potential application.
• Interned at Southeast Michigan Senior Regional Collaborative, developing background documents.
• Managed social media postings to enhance organizational visibility.
• Conducted regular meetings with staff to discuss progress, identify challenges, and develop solutions.
• Revamped RAISE Act page on SRC website to improve user engagement.

• Meet and exceed sales targets of $800 in product-sales per 5-hour shift
• To date, met or exceeded this goal on 85% of the days worked
• Successfully convinced 90% of my customers to join the store's Frequent Shopper Program (VIP)
• Manage the shipment receiving process on three (3) out of the five days per week I work by providing direction to two (2) other Sales Associates at the request of the Sales Lead
• Cash Register: Handled an average of 50 customer purchases and $5,000 in revenue per shift with zero (0) cash-drawer discrepancies

• Collaborated with 10 team members to ensure that orders were completed in an average of 1 minute and 40 seconds
• An average of 300 customer orders were processed per 6-hour shift with no more than seven (7) errors
• 80% of the orders were completed at or before the restaurant's time-limit of 2 minutes, 50 seconds