Sims McDaniel

• Managed daily customer transactions, including deposits, withdrawals, and payments, while maintaining a high level of accuracy and customer satisfaction.
• Oversaw vault operations for two months, handling large cash inventories, balancing daily cash flow, and ensuring compliance with all security protocols.
• Coordinated with armored carriers for cash deliveries, ensuring the secure and accurate transport of funds to and from the branch.
• Conducted audits of teller cash drawers and vault contents to identify and resolve any discrepancies.
• Informed customers about relevant bank products and services, acting as a referral point for new accounts and loans.
• Supported the training of new tellers on banking procedures, cash handling, and compliance standards.

(worked for the summer before leaving for school)

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges, and refunds in accordance with store policy.
• Helped people by giving tips and picking items that fit their style

• Managed all in-store operations, including customer service, food preparation, and kitchen duties, operating effectively in a high-volume and high-stress environment.
• Processed and fulfilled orders efficiently and accurately across all channels, including phone, drive-thru, and lobby.
• Prepared a variety of food products according to quality standards and timelines, demonstrating high-quality work under constant pressure.
• Executed all aspects of payment processing, including cash, credit, and mobile payments, balancing the register with high accuracy.
• Coordinated with team members across different workstations, from the oven to the front counter, to ensure seamless customer service and order flow during rush hours.
• Operated the oven, managing timing and temperature to ensure consistent, quality products for all customer orders.