Coordinated and dispatched police units using Computer-Aided Dispatch (CAD) systems, monitored officer locations and response times to enhance operational efficiency.
Answered and processed 911 and non-emergency calls, gathered critical information, and dispatched emergency personnel to ensure timely response.
Operated multi-line phone systems and emergency radio networks, maintained law enforcement databases for accurate and timely communication.
Service Team Associate
Chick-fil-A
09.2018 - 09.2020
Worked with team members to fulfill orders efficiently during peak hours, enhancing customer satisfaction.
Implemented health and safety standards, including food safety protocols and cleanliness, to maintain a hygienic environment.
Supported food preparation, ensuring accurate adherence to food safety standards to promote customer safety.
Education
Bachelor of Science - Criminology
Mississippi State University
Starkville, MS
05-2026
Associates of Applied Science - Biomedical Engineering
Pearl River Community College
Poplarville, MS
05-2020
Skills
NCIC Operator
Communication
Logistics
Emergency communication
Team Management
CAD Software Proficient
Timeline
Public Safety Telecommunicator
Hattiesburg Police Department
06.2023 - 06.2025
Service Team Associate
Chick-fil-A
09.2018 - 09.2020
Bachelor of Science - Criminology
Mississippi State University
Associates of Applied Science - Biomedical Engineering