Somer Carmichael
M&S Painting
Laurel,MS
12
years of professional experience
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Work History
Office Manager
1 Year 1 Month- Managed billing, invoicing, and payment records with accuracy and confidentiality.
- Communication and answering calls with customer concerns.
Referee
8 Years 11 Months- Enforced game rules and maintained consistent officiating throughout play.
- Monitored player safety and intervened promptly during unsafe situations.
- Inspected equipment and field conditions before contests to confirm compliance.
- Documented ejections, incidents, and official reports after contests.
- Signaled fouls, violations, and stoppages with accuracy and confidence.
- Communicated rulings clearly to coaches, players, and game staff.
- Managed game flow and applied rules under fast-paced conditions.
- Resolved on-field disputes professionally while preserving competitive order.
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
Residential Painting
9 Years 4 Months- Prepared surfaces by scraping, sanding, caulking, and repairing imperfections before coating application.
- Applied interior and exterior paint using brushes, rollers, and sprayers for clean, consistent finishes.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Delivered high-quality painting services on time and within budget for a variety of clients.
- Worked holidays and weekends depending on shifting needs of project.
- Improved customer relations through strong communication skills and attention to detail in all projects.
- Exceeded client expectations by consistently delivering high-quality workmanship within established timelines.
Office Assistant
1 Year- Coordinated customer service inquiries, resolving account and service questions promptly.
- Maintained office files, correspondence, and utility records for organized access.
- Scheduled meetings, board packets, and internal communications for smooth operations.
- Processed accounts payable and receivable while supporting monthly reconciliation tasks.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Tracked permits, compliance documents, and administrative deadlines for regulatory readiness.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Education
Mississippi Scholars
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Clear oral/written communication
Billing
Scheduling and calendar management
Administrative support
Clerical support
Scheduling coordination
Timeline
Office Manager
Hatten Water Association
09.2025 - CurrentRead More
Referee
MSHAA
11.2017 - CurrentRead More
Residential Painting
M&S Painting
06.2017 - CurrentRead More
Office Assistant
Pleasant Ridge Water Association
08.2014 - 08.2015Read More
West Jones High School
Mississippi Scholars
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Mississippi College
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University of Louisiana At Monroe
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Jones County Junior College
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