Summary
Overview
Work History
Education
Skills
Timeline
Social Media Intern
Generic

Sophie Burkes

Oxford

Summary

Dynamic and organized professional with a proven track record at La Rousse Salon & Spa, excelling in customer satisfaction and appointment management. Skilled in building rapport and implementing effective mobile marketing strategies, I consistently enhanced client experiences and contributed to sales growth through strong communication and attention to detail.

Overview

6
6
years of professional experience

Work History

Salon Receptionist

La Rousse Salon & Spa
01.2021 - Current
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
  • Maintained up-to-date knowledge of salon services and industry trends in order to provide accurate information and recommendations to clients.

Food Service Associate

Snobiz
04.2021 - 09.2024
  • Maintained a clean and organized work environment for optimal food prep efficiency.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Enhanced customer satisfaction by providing timely and efficient food service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Handled cash transactions with accuracy, balancing registers at the end of shifts.
  • Collaborated with team members to deliver exceptional service during high-volume periods.

Retail Sales Associate

Zoe Of Oxford
01.2020 - 01.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

High School Diploma -

Oxford High School
Oxford, MS
05-2022

Bachelor of Science - Integrated Marketing And Communications

University of Mississippi
University, MS
05-2026

Skills

  • Strong organization
  • Calendar management
  • Building rapport
  • Total communication
  • Mobile marketing strategies
  • Sales promoting

Timeline

Food Service Associate

Snobiz
04.2021 - 09.2024

Salon Receptionist

La Rousse Salon & Spa
01.2021 - Current

Retail Sales Associate

Zoe Of Oxford
01.2020 - 01.2021

High School Diploma -

Oxford High School

Bachelor of Science - Integrated Marketing And Communications

University of Mississippi

Social Media Intern

This past summer (2025) I served as a Social Media Intern at LaRousse Salon & Spa, where I gained valuable experience in digital marketing and content strategy. I developed skills in social media analytics, grid planning, content scheduling, and algorithm optimization. Additionally, I contributed to creating engaging posts and implementing strategies to increase online visibility and audience engagement.

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Sophie Burkes