Sparkle Sykes
Sunflower
Summary
Led initiatives to enhance team collaboration and improve project outcomes. Fostered a positive work environment through strong interpersonal skills. Contributed to team success by adapting to changing priorities and challenges.
Overview
11
11
years of professional experience
Work History
Owner/Operator Truck Driver
P&S Transportation Inc.
Birmingham, AL
05.2025 - Current
- Developed and executed strategic delivery routes aimed at optimizing fuel consumption and minimizing travel duration.
- Performed thorough pre-trip inspections to maintain compliance with safety regulations and enhance operational reliability.
- Oversaw freight loading and unloading operations to ensure cargo integrity and safety.
- Managed customer service inquiries related to shipments, fostering improved client satisfaction.
Driver
Maverick Transportation LLC
North Little Rock, AR
10.2023 - 12.2024
- Executed freight delivery across designated routes, ensuring timely arrivals and high customer satisfaction.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Managed route planning to optimize delivery efficiency and reduce fuel consumption.
- Collaborated with dispatch team to address logistical challenges and improve service reliability.
- Maintained accurate delivery logs and records for tracking purposes and regulatory compliance.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
911 Dispatcher
Sunflower County Sheriff’s Department
Indianola, MS
04.2022 - 04.2023
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Dispatched police officers and emergency personnel to calls for service.
- Managed over 50 emergency calls
Correctional Officer
Colorado Department Of Corrections
Ordway, CO
09.2021 - 02.2022
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
Correctional Officer
Crowley County Correctional Facility
Olney Springs, CO
10.2019 - 12.2021
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
Correctional Officer
Tallahatchie County Correctional Facility
Tutwiler, MS
10.2018 - 02.2019
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
Data Entry 1
Milwaukee Tool
Greenwood, MS
10.2016 - 07.2018
- Maintained quality levels above prescribed minimums to support team productivity.
- Organized billing and invoice data, prepared accounts receivable and generated revenue reports to provide controllers with vital financial information.
- Compiled and documented statistical information for reports.
- Reported malfunctioning or unusable technologies to request updates or technical support.
- Produced new orders Processing to manage samples and associated data.
- Completed over 50 10-key actions per hour with 0% error rate.
Cashier
Wendy's
Indianola, MS
03.2015 - 11.2017
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
Cashier
Walmart
Ridgeland, MS
08.2017 - 10.2017
- Operated cash register, collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Met high productivity standards in processing payments for customers.
- Verified customer identification for alcohol or tobacco purchases.
Work Study Student
Sudexo
Moorhead, MS
08.2016 - 05.2017
- Documented and routed business correspondence to manage office paperwork.
- Signed for packages, recorded deliveries and distributed to personnel.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
Cashier/Stock Associate
Dollar General Store
Itta Bena, MS
04.2016 - 05.2017
- Operated cash register, collected payments and provided accurate change.
- Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
- Scanned customer purchases and supported transactions to streamline sales process.
- Verified customer identification for alcohol or tobacco purchases.
Education
Bachelor of Science - Commercial Driver’s License
Maverick Driving Academy
North Little Rock, AR2023
Certificate - Emergency Medical Technician
Coahoma Community College
Clarksdale, MS12.2022
BBA - Business Administration And Management
Grantham University
Lenexa, KS01.2021
Associate of Arts - Business Administration And Management
Grantham University
Lenexa, KS05.2019
Machine And Technology Certificate - Machine Tool Technology
Mississippi Delta Community College
Moorhead, MS05.2017
High School Diploma - Diploma
Ruleville Central High School
Ruleville, MS05.2016
Skills
- Mastered defensive tactics to enhance personal safety and situational awareness
- Implemented restraint techniques to ensure safety and compliance during interventions
- Directed crisis management initiatives to mitigate risks and ensure organizational stability
- Executed accurate data entry processes to ensure information integrity
- CNC Machines
- Machinery operations
- DOT and safety compliance
- OSHA
- Reporting and documentation
- Works Well Under Pressure
- Vital Sign Assessment
- CPR and First Aid
- Commercial Drivers License
Education and Training
other,other,other,other
Timeline
Owner/Operator Truck Driver
P&S Transportation Inc.
05.2025 - Current
Driver
Maverick Transportation LLC
10.2023 - 12.2024
911 Dispatcher
Sunflower County Sheriff’s Department
04.2022 - 04.2023
Correctional Officer
Colorado Department Of Corrections
09.2021 - 02.2022
Correctional Officer
Crowley County Correctional Facility
10.2019 - 12.2021
Correctional Officer
Tallahatchie County Correctional Facility
10.2018 - 02.2019
Cashier
Walmart
08.2017 - 10.2017
Data Entry 1
Milwaukee Tool
10.2016 - 07.2018
Work Study Student
Sudexo
08.2016 - 05.2017
Cashier/Stock Associate
Dollar General Store
04.2016 - 05.2017
Cashier
Wendy's
03.2015 - 11.2017
Certificate - Emergency Medical Technician
Coahoma Community College
BBA - Business Administration And Management
Grantham University
Associate of Arts - Business Administration And Management
Grantham University
Machine And Technology Certificate - Machine Tool Technology
Mississippi Delta Community College
Bachelor of Science - Commercial Driver’s License
Maverick Driving Academy
High School Diploma - Diploma
Ruleville Central High School