STACEY GAINES
Madison,MS
Summary
Program Management Professional with 10+ years experience program/project planning, execution, and evaluation across diverse industries. Equipped with a record of success implementing programs that support the strategic direction of the company. An effective leader or team player with proven ability to help in achieving company goals. Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
22
22
years of professional experience
Work History
Independent Life and Health
Self-employeed
06.2024 - Current
- Efficiently managed a diverse portfolio of policies across various carriers while adhering to strict compliance guidelines set forth by regulators.
- Collaborated with underwriters to expedite the application process and secure competitive rates for clients.
- Emphasized long-term planning strategies when presenting policy options, resulting in higher lifetime value per client relationship.
- Maintained up-to-date knowledge of industry trends, products, and regulatory changes to better serve clients'' needs.
- Increased client satisfaction by providing personalized life insurance solutions tailored to individual needs.
- Generated new business leads through targeted networking events, referrals, and community involvement.
Licensed Insurance Agent
New York Life Insurance Company
05.2020 - 07.2024
- Pursue continued professional development through insurance workshops, courses and webinars
- Provide leadership and training for new agents regarding industry best practices and company policies
- Service existing portfolios, assisting members with coverage questions and accurately processing policy endorsements
- Explain different options to prospective clients, encouraging sale of insurance policies that best fit needs in Mississippi and many southern states
- Analyze customer needs and provide best options, upselling products and services.
Director of Policy and Community Services
Mississippi Technology Alliance
01.2003 - 01.2012
- Worked and collaborated internally with staff on Department of Labor grants in the area of technology
- Helped design a Venture Coaching program for Mississippi with other leading experts in the field of Entrepreneurship
- Helped lead state funded programs in the use of Technology in rural parts of
- Mississippi with key stakeholders on a local, regional and state basis
- Partnered with technology stakeholders for the Technology Conference held annually; assisted with designing workshops led by experts on emerging topics of the use of technology in diverse industries
- Collected data and performed analysis for our Community Innovation Index that was derived from the Mississippi Technology “Innovation Index”
- Collaborated with all of the Mississippi Research Universities to retrieve their emerging trend data to help indicate improvement in key success areas of growth
- Lobbied annually for six years or more Mississippi Technology Alliance's salary and program management funding $1.3 million at the state and federal level; garnered Jackson State University’s E-Center funding of $500K as well
- Successful in lobbying and securing a new legislative initiative, MS Seed Fund of three million at the state level for the Mississippi Start-up businesses along MTA President and Vice Presidents.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Education
Bachelors of Arts - Political Science
Jackson State University
Jackson, MSMasters of Public Policy and Administration, MPPA -
Jackson State University
Jackson, MSCollege Leadership Ph.D (ABD) -
Mississippi State University, Community
Starkville, MSSkills
- Regional Partnership
- Community Outreach
- Adobe Connect Software
- Microsoft Office
- Salesforce Software (CRM)
- Client Account Management
- New Agent Training
- Consultative Selling Techniques
Timeline
Independent Life and Health
Self-employeed
06.2024 - Current
Licensed Insurance Agent
New York Life Insurance Company
05.2020 - 07.2024
Director of Policy and Community Services
Mississippi Technology Alliance
01.2003 - 01.2012
Bachelors of Arts - Political Science
Jackson State University
Masters of Public Policy and Administration, MPPA -
Jackson State University
College Leadership Ph.D (ABD) -
Mississippi State University, Community
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