Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Stacy Justice

Amory

Summary

Dynamic Billing Specialist with proven expertise at MedVantage Resources in resolving discrepancies and optimizing billing accuracy. Skilled in insurance verification and customer service, I enhanced client relationships through effective communication and teamwork. Committed to HIPAA compliance, I streamlined processes to improve efficiency and customer satisfaction.

Overview

12
12
years of professional experience

Work History

Billing Specialist

MedVantage Resources
02.2015 - Current
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Strengthened client relationships through effective communication regarding billing issues and concerns.
  • Collaborated with healthcare team to ensure billing codes were accurately applied, optimizing reimbursement from insurance companies.
  • Improved customer satisfaction with prompt and clear communication regarding their billing inquiries.
  • Used data entry skills to accurately document and input statements.

Receptionist

Amory Urgent Care
08.2013 - 02.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

Associate of Applied Science - Health Information Technology

Itawamba Community College
Fulton, MS
05-2011

High School Diploma -

Amory High School
Amory, MS
05-2007

Skills

  • Billing systems and software
  • Insurance verification
  • Invoice processing
  • Customer service
  • Claims processing
  • Decision-making
  • HIPAA compliance

Interests

-Hunting

-Watching my 2 boys play baseball

-Being active with our school's PTO

-Swimming

-Shopping with friends

-Traveling with family

Timeline

Billing Specialist

MedVantage Resources
02.2015 - Current

Receptionist

Amory Urgent Care
08.2013 - 02.2015

Associate of Applied Science - Health Information Technology

Itawamba Community College

High School Diploma -

Amory High School

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Stacy Justice