Stephanie Green
Pearl
Summary
Compassionate and dedicated licensed social worker with extensive experience specializing in case management and client advocacy. Experienced in case management and client advocacy. Skilled in crisis intervention and psychosocial assessments. Proven ability to collaborate with community agencies to enhance service delivery and ensure compliance with state standards.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Social Services Supervisor
Mississippi Department of Child Protection Services
Jackson
07.2023 - Current
- Provide case consultation and guidance to ensure quality case management
- Review assessments, service plans, and documentation for compliance
- Assist with complex cases involving safety planning and permanency goals
- Collaborate with community agencies and service providers
- Ensure adherence to state and federal standards
Social Services Specialist IV (Case Management)
Mississippi Department of Child Protection Services
Jackson
05.2011 - Current
- Managed full caseloads of children and families
- Intake interviews and assessments.
- Developed individualized service plans
- Coordinated services with schools, courts, and healthcare providers
- Maintained accurate and confidential case records
- Conducted home visits and safety monitoring.
- Prepared court reports and provided testimony.
- Advocated for client services and resources.
- Conducted assessments for child welfare and safety in compliance with state regulations.
- Collaborated with families to develop individualized service plans for children in need.
Customer Service Representative
City of Jackson Water and Sewer Department
Jackson
01.1998 - 01.2011
- Assisted customers with inquiries about water and sewer services.
- Processed service requests and complaints efficiently.
- Maintained accurate records of customer interactions and transactions.
Customer Service Representative
Time Warner Cable
01.1992 - 01.1998
- Addressed customer inquiries regarding water and sewer services promptly.
- Processed service requests and complaints with efficiency and accuracy.
Education
Bachelor of Social Work -
Jackson State University
Jackson, MS01.2010
Skills
- Case management and care coordination
- Client assessments and service planning
- Psychosocial assessments
- Documentation and record keeping
- Community resource referrals
- Family advocacy and support
- Crisis intervention strategies
- Child welfare services
- Home visits and interviews
- Confidentiality and compliance
- Court documentation and testimony
- Cultural competency
- Case management
Certification
Licensed Social Worker (LSW), Mississippi, 2016
Personal Information
Title: LSW
Timeline
Social Services Supervisor
Mississippi Department of Child Protection Services
07.2023 - Current
Social Services Specialist IV (Case Management)
Mississippi Department of Child Protection Services
05.2011 - Current
Customer Service Representative
City of Jackson Water and Sewer Department
01.1998 - 01.2011
Customer Service Representative
Time Warner Cable
01.1992 - 01.1998
Bachelor of Social Work -
Jackson State University