Stephanie Pumphrey
Houston
Overview
33
33
years of professional experience
Work History
Nurse Assistant /Sitter
NMMC Tupelo Hospital
Tupelo, MS
01.2023 - 12.2024
- Charting, taking vitals, feeding, bathing and whatever is needed to care for patient
Admissions / Discharge Specialists
MEDSERVE
Tupelo, MS
12.2022 - 09.2024
- Welcoming patients on thier arrival
- Admitting patients in and dischargjng them after their visit
- Filing insurance and taking payments
- Answering and returning calls and putting in phone notes for doctors and nurses
- Faxing and copying documents and filing them
Customer Service Specialist
Franklin Corporation
Houston, MS
01.1996 - 11.2022
- Answering and returning customer calls
- Taking customer complaints and filling orders
- Taking payments
- Faxing and copying
- Entering parts orders
- Filing and entering in computer
Front Manager & Sales
Jitney Jungle
Houston, MS
05.1992 - 12.1995
- Managed front office operations to ensure smooth and efficient workflow.
- Enhanced team productivity by coordinating schedules and training
- Oversaw training and development initiatives for new hires.
- Oversaw customer returns process, ensuring adherence to company policies while maintaining high levels of customer satisfaction.
- Monitored cash handling procedures to minimize discrepancies and deter theft or fraud incidents.
- Developed staff schedules to ensure adequate coverage during peak hours.
- Worked office equipment and cash register
Education
High school or equivalent - Business
Eupora High
Eupora, MS05.1992
Skills
- Computer skills
- Time management
- Administrative experience
- Communication skills
- Organizational skills
- Computer literacy
- Customer service
- Office experience
- Cashiering
- Medical Office Experience
- Patient Care
- Patient Service Experience
Timeline
Nurse Assistant /Sitter
NMMC Tupelo Hospital
01.2023 - 12.2024
Admissions / Discharge Specialists
MEDSERVE
12.2022 - 09.2024
Customer Service Specialist
Franklin Corporation
01.1996 - 11.2022
Front Manager & Sales
Jitney Jungle
05.1992 - 12.1995
High school or equivalent - Business
Eupora High