Stephen Davi
Ridgeland
Summary
I am an experienced, flexible, and hardworking individual always looking to expand my horizons and grow. Communication, reliability, honesty, integrity, and teamwork are all qualities I exercise and uphold with great importance. I am always open to learning new skills and expanding upon the knowledge and expertise I already possess.
Overview
7
7
years of professional experience
Work History
Operations Assistant
Mississippi Votes
09.2023 - 12.2024
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Provided administrative support with accurate document preparation and data entry.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Collaborated with other departments to foster smooth operation of daily processes.
- Prepared and delivered operational performance reports to inform management.
- Assisted in recruitment process, organizing interviews, and onboarding new staff to accelerate their integration into team.
- Assisted with preparation of operational reports, providing insights for strategic planning sessions.
- Supported financial operations by processing invoices and payments.
- Trained and supervised employees on office policies and procedures.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Proofread and edited documents for accuracy and grammar.
Medical Laboratory Assistant
St. Dominic's Hospital
03.2023 - 09.2023
- Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
- Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
- Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
- Demonstrated excellent problem-solving skills when troubleshooting issues related to sample preparation or equipment malfunctions.
- Participated in ongoing education and professional development opportunities to stay current with industry advancements and best practices.
- Fostered a positive work environment by maintaining open lines of communication and promoting teamwork among laboratory staff.
- Collect blood samples with focus on accuracy and adherence to aseptic techniques.
- Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.
ER Technician
St. Dominic's Hospital
10.2021 - 03.2023
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Collected vital signs accurately and consistently, allowing for timely interventions when necessary.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Maintained a clean and safe environment for patients, reducing the risk of infection and promoting overall wellbeing.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Assisted with wound care and dressing changes, promoting proper healing and preventing potential complications.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Attended regular training sessions to stay current on best practices within emergency medicine field.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Operated medical equipment proficiently, optimizing its use for diagnostic purposes or patient monitoring.
- Expedited admissions process by gathering essential information from incoming patients, enabling prompt care delivery.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Maintained clean and sanitary environment in emergency department to meet hygiene measures.
- Liaised between nurses, physicians, patients and visitors.
- Took and recorded patients' vital signs, documenting in medical charts.
- Cleaned and set up rooms in preparation for patient appointments.
- Transported patients to and from appointments, assisting with getting in and out of vehicles.
- Supported office operations by expertly handling administrative needs.
Patient Transporter
St Dominic's Hospital
03.2019 - 10.2021
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Cleaned, sanitized and moved hospital equipment.
Retail Keyholder
Massage Envy Spa
09.2017 - 03.2019
- Stored security alarm codes and keys and made routine code changes.
- Performed category maintenance by rotating products according to company product rotation policy.
- Ensured timely inventory replenishment, maintaining optimal stock levels for high-demand products.
- Spearheaded promotional events within the store to increase brand awareness and drive customer engagement.
- Balanced cash registers at end of shift and filled out necessary reports.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Developed strong relationships with customers by actively engaging in conversation about their needs and preferences.
- Oversaw regular store cleaning of shelves, backrooms and racks.
- Increased customer satisfaction by providing exceptional product knowledge and personalized service.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Resolved customer complaints professionally, ensuring their concerns were addressed promptly and effectively.
- Coordinated employee schedules efficiently, balancing individual availability with store staffing needs during peak hours or special events.
- Managed store personnel by delegating tasks and supervising daily operations.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained newly hired sales team in upselling techniques.
Education
Bachelor of Science - Interdisciplinary Studies
Jackson State University
Jackson, MS05-2020
Skills
- Attention to detail
- Professional and friendly
- Customer support
- Operational reporting
- Work Planning and Prioritization
- Policy and procedure adherence
- Excellent communication
- Multitasking
- Hiring and training
- Employee scheduling
- Delegating work
- Reporting and documentation
Timeline
Operations Assistant
Mississippi Votes
09.2023 - 12.2024
Medical Laboratory Assistant
St. Dominic's Hospital
03.2023 - 09.2023
ER Technician
St. Dominic's Hospital
10.2021 - 03.2023
Patient Transporter
St Dominic's Hospital
03.2019 - 10.2021
Retail Keyholder
Massage Envy Spa
09.2017 - 03.2019
Bachelor of Science - Interdisciplinary Studies
Jackson State University
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