Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Stephen Reed

Picayune,MS

Summary

Results-driven Maintenance technician with Spectrum, skilled in preventive maintenance and troubleshooting. Proven ability to enhance operational efficiency through critical thinking and effective problem-solving. Successfully trained technician on how to complete job effectively and efficiently.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Maintenance Technician

Spectrum
04.2021 - Current
  • Maintained inventory of tools and supplies, ensuring readiness for immediate maintenance needs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Collaborated with team members to complete larger repair projects efficiently.

Field Service Technician

Spectrum
07.2014 - 04.2021
  • Diagnosed and repaired telecommunications equipment in residential and commercial settings.
  • Trained technicians on troubleshooting techniques and best practices for field operations.
  • Conducted site surveys to assess installation requirements and optimize service planning.


Education

High School Diploma -

Pearl River High
Pearl River
05.2010

Skills

  • Preventive Maintenance
  • Troubleshooting skills
  • Critical thinking

Accomplishments

Spectrum Superstars 2024


Certification

  • Badge: Change Ahead
  • Badge: Retention
  • Badge: Emerging Leader
  • Organizational Development
  • Building Synergistic Teams
  • Managing and Promoting Change
  • Healthy Conflict Management
  • Maximizing Diversity, Equity, Inclusion and Belonging Conventional
  • Mentoring 101 Conventional
  • Effective Communication
  • Leadership 101 Conventional
  • DAA High-Split Networks Conventional

Timeline

Maintenance Technician

Spectrum
04.2021 - Current

Field Service Technician

Spectrum
07.2014 - 04.2021

High School Diploma -

Pearl River High
Stephen Reed