Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Towery

Fulton

Summary

Professional with comprehensive experience in compliance coordination, prepared to drive impactful outcomes. Expertise in regulatory adherence, risk management, and policy implementation, ensuring operational integrity and excellence. Strong focus on collaborative team efforts and achieving results, adaptable to evolving needs. Known for reliable execution and fostering culture of accountability and transparency.

Seasoned compliance expert with 20 years of Commercial driving industry experience. Excellent research and analytical skills, as well as comprehensive knowledge of relevant statutory and regulatory guidelines. Dedicated to conducting thorough and detailed audits to adhere to legal requirements.

Overview

2026
2026
years of professional experience

Work History

Logistics Safety and Compliance Coordinator

Provia
08.2022 - Current
  • Provided training to employees on essential compliance topics, increasing overall awareness and understanding.
  • Stayed current on emerging regulatory changes, ensuring timely updates to internal policies and procedures.
  • Served as liaison between management and staff on matters related to ethics, integrity, and compliance concerns or inquiries.
  • Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices.
  • Conducted thorough audits to identify areas for improvement in regulatory adherence.
  • Improved compliance by developing and implementing comprehensive policies and procedures.
  • Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
  • Flatbed, and load securement Certification

Driver Leader

Swift Transportation
2019 - 2022
  • Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
  • Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Enhanced driver performance by implementing effective training programs and coaching sessions.
  • Coordinated with drivers to organize timely pickup and delivery.
  • Addressed driver communications and provided required data to drivers.
  • Flatbed training

Customer Service Representative

Swift Transportation
2018 - 2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • planning loads
  • Brokering loads

OTR Truck Driver

Swift Transportation
2010 - 2018
  • Made sure that deliveries were on time for scheduled appointments.
  • Maintained accurate driving records in accordance with federal laws and regulations.
  • Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
  • Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.

Education

GED -

East Union Attendance Center
Blue Springs, MS

Skills

  • Risk assessment
  • Documentation review
  • Training and education
  • Safety Coach training
  • Driver leader Course training
  • Flatbed, load securement certification
  • Leads 101 Book study
  • John Maxwell Winning with People course

Timeline

Logistics Safety and Compliance Coordinator

Provia
08.2022 - Current

Driver Leader

Swift Transportation
2019 - 2022

Customer Service Representative

Swift Transportation
2018 - 2019

OTR Truck Driver

Swift Transportation
2010 - 2018

GED -

East Union Attendance Center

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Stephen Towery