Steven Bradford

I started as a cashier making $9 an hour. I made it to night manager within my first year. My responsibilities included counting in the safe at start of shift, after making sure the safe was even, I prepared tills for the cashiers coming in. I worked the customer service desk. I also made sure the store was grunted and clean before I closed the store at night.

• Provided training for new night shift personnel on proper use of equipment and safety protocols.
• Monitored security cameras to ensure the safety of customers and employees.
• Trained new hires on company policies, procedures and safety protocols.
• Managed emergency situations such as fires, medical emergencies or criminal activity.
• Responded promptly to inquiries from customers or clients about services offered by the business.
• Ensured compliance with local laws and regulations related to health, safety, or other areas.
• Resolved customer service issues in a timely manner while preserving company standards of quality and professionalism.
• Oversaw general upkeep of public areas and restrooms.
• Promoted teamwork and quality service through communication and coordination with other departments.
• Covered switchboard and answered calls from guests and upper management.
• Stocked shelves and racks and placed mannequins in key areas to attract customers to store.
• Responded promptly to guest requests to achieve customer satisfaction.

• Provided assistance unloading parts at customer locations when necessary.
• Inspected vehicles for mechanical items and safety issues prior to loading.
• Kept up-to-date knowledge of product availability and pricing information.
• Adhered to company policies regarding safe driving practices.
• Managed time effectively to ensure deliveries are made according to schedule.
• Responded to customer inquiries in a courteous manner.
• Loaded and unloaded parts from delivery truck.
• Organized and inventoried parts for delivery.
• Verified that invoices were accurate before leaving the warehouse.
• Assisted in maintaining warehouse inventory levels as needed.
• Followed all safety regulations while operating company vehicle.
• Maintained cleanliness of assigned vehicle and ensured it was properly stocked with supplies.
• Delivered parts to customers in a timely manner.

• Inspected tools and equipment for proper functioning prior to use.
• Unloaded building supplies from delivery trucks using forklifts or cranes.
• Removed debris from construction sites and disposed of it properly.
• Followed instructions from supervisors regarding specific tasks that needed to be completed.
• Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
• Operated hand tools and power tools to complete construction projects.

• Applied fabric protection treatment to prevent staining of seats and carpets.
• Followed safety procedures while operating machinery used in detailing process.
• Adhered strictly to all environmental regulations regarding disposal of hazardous chemicals or materials.
• Cleaned and detailed both interior and exterior of vehicle, including carpets, upholstery, windows, wheels, and mirrors.
• Replaced old windshield wipers with new ones when needed.
• Inspected vehicles for damage prior to detailing process.
• Maintained cleanliness of work area by disposing of all waste materials properly.
• Utilized specialized cleaning products for leather interiors and other surfaces in order to preserve their condition.
• Evaluated customer's needs prior to beginning detail job.
• Kept accurate records of work completed for each vehicle.
• Dried cars after washing them with chamois cloths or air compressors.
• Applied waxes or polishes to protect the paint finish from weather elements.