Tabitha Williams
Ashland
Summary
Dedicated and empathetic medical assistant offering experience in direct patient care and medical office management. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering a thorough understanding of the medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Campbell Clinic Orthopaedics
Germantown
09.2020 - Current
- Obtained vital signs and documented findings accurately in electronic health records.
- Administered injections and drew blood samples as needed.
- Prepared examination rooms and ensured equipment was sterile.
- Collaborated with healthcare teams to streamline patient care processes.
- Supported billing staff with insurance verification and claims processing.
- Maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system, while adhering to HIPAA.
- Assisted physicians with patient exams, minor procedures, and specimen collection in a sterile environment.
- Scheduled appointments, greeted patients, and managed phone inquiries with professionalism.
- Handled medical claims and educated patients on procedures, post-visit care, and medication instructions.
Certified Nursing Assistant
Nexion Healthcare
Holly Springs
10.2015 - 03.2019
- Supported patients with daily activities and personal hygiene to enhance quality of life.
- Monitored vital signs and communicated changes promptly to healthcare staff.
- Documented patient information accurately in electronic health records for compliance.
- Collaborated with nursing teams to formulate comprehensive patient care plans.
- Educated patients and families on effective health management techniques.
- Maintained a clean, safe environment for both patients and staff to promote safety.
- Provided emotional support and companionship to patients throughout the recovery process.
- Trained new staff on best practices for patient care to ensure high standards.
Customer Service
Dollar General
Walnut
06.2015 - 01.2016
- Greeted customers and provided customer service support.
- Handled customer service issues and rectified employee problems.
- Processed customer transactions accurately and efficiently at busy retail locations.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and organized stock on the sales floor efficiently.
- Maintained the cleanliness and organization of store displays and merchandise.
- Trained new staff on customer service protocols and store procedures.
Customer Service
Target Corp.
Collierville
05.2013 - 05.2014
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed inventory levels and organized stock on the sales floor efficiently.
- Processed transactions accurately using point-of-sale systems.
- Maintained the cleanliness and organization of store displays and merchandise.
- Trained new staff on customer service protocols and store procedures.
- Resolved customer complaints promptly with effective problem-solving techniques.
- Collaborated with team members to achieve daily sales goals consistently.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Education
Associate of Applied Science - Health Sciences
Northeast MS Comm College
Booneville, MS05.2020
Skills
Vital signs monitoring
- Patient examination assistance
- Injection administration
- Medical billing and claims processing
- HIPAA compliance
- Customer service management
- Attention to detail
- Problem solving
- Time management
- Suture removal and specimen preparation
- Inventory management
- Medical terminology proficiency
- Orthopedic splint application
- Health screening coordination
- Basic life support (BLS) certification
- Clinical documentation and insurance verification
- Patient care coordination
- Phlebotomy techniques and telehealth coordination
- Sterilization and sterile techniques
- EKG setup and monitoring
- Medical office administration and EMR/EHR proficiency
Certification
- BLS (Basic Life Support)
- Medical Assisting Certification
References
References available upon request.
Timeline
Medical Assistant
Campbell Clinic Orthopaedics
09.2020 - Current
Certified Nursing Assistant
Nexion Healthcare
10.2015 - 03.2019
Customer Service
Dollar General
06.2015 - 01.2016
Customer Service
Target Corp.
05.2013 - 05.2014
Associate of Applied Science - Health Sciences
Northeast MS Comm College
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