Taesheona Brown
Quitman
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
5
5
years of professional experience
Work History
Retail Manager
Secrets Fashion
01.2023 - 09.2024
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
Sales Representative
IQor
05.2022 - 08.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Associate
Cato Fashions
11.2019 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Quitman High School
Quitman, MS05.2019
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Computer Proficiency
- Call Management
- Product Knowledge
Timeline
Retail Manager
Secrets Fashion
01.2023 - 09.2024
Sales Representative
IQor
05.2022 - 08.2023
Sales Associate
Cato Fashions
11.2019 - 10.2021
High School Diploma -
Quitman High School
Similar Profiles
SARAH GHAZISARAH GHAZI
Sales Supervisor at SAMAR SECRETS FASHIONSales Supervisor at SAMAR SECRETS FASHION
Chase JenkinsChase Jenkins
Server at Soul SecretsServer at Soul Secrets
JUDITH OQUENDO PEREZJUDITH OQUENDO PEREZ
Director of Front Office at Secrets Hideaway Resort-SpaDirector of Front Office at Secrets Hideaway Resort-Spa