Takima Luckett
Goodman,MS
Summary
Seeking an opportunity to leverage strong skills, educational background, and ability to collaborate effectively in a role that fosters personal and professional growth. Passionate about contributing positively to a team environment and eager to take on new challenges to further develop expertise. Committed to continuously enhancing skill set and making a meaningful impact within the organization. Excited about the prospect of contributing to a dynamic team to thrive and excel.
Overview
8
8
years of professional experience
Work History
Manufacturing Production Technician
KASIA NORTH AMERICA, MADISON MS
05.2022 - Current
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
- Assisted in quality control measures by performing routine inspections of products against established standards.
- Performed setup of production equipment to establish optimal performance.
Shift Leader
PANDA EXPRESS, STARKVILLE MS
02.2021 - 03.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Insurance Customer Service Representative
SITEL, STARKVILLE MS
11.2020 - 01.2021
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
- Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
- Responded to customer requests for products, services, and company information.
- Utilized company software to track customer interactions efficiently, ensuring proper documentation of all transactions.
Cashier/ Stocker
WALMART, MADISON MS
09.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Team Learder / Sandwich Artist
WENDYS FOOD CO.
03.2017 - 06.2017
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
Education
HIGH SCHOOL DIPLOMA - undefined
Durant Public High School
Associate Of Science - Biological Sciences
Holmes Community College
Goodman, MS05.2019
Skills
- Proficient in accounting fundamental and Microsoft programs
- I also have years of experience in customer service
- Machine operation
- Microsoft powerapps
- Microsoft teams
Timeline
Manufacturing Production Technician
KASIA NORTH AMERICA, MADISON MS
05.2022 - Current
Shift Leader
PANDA EXPRESS, STARKVILLE MS
02.2021 - 03.2022
Insurance Customer Service Representative
SITEL, STARKVILLE MS
11.2020 - 01.2021
Cashier/ Stocker
WALMART, MADISON MS
09.2019 - 10.2020
Team Learder / Sandwich Artist
WENDYS FOOD CO.
03.2017 - 06.2017
HIGH SCHOOL DIPLOMA - undefined
Durant Public High School
Associate Of Science - Biological Sciences
Holmes Community College
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