Talan McCall
Philadelphia
Summary
Dynamic and results-driven professional with extensive experience in customer service and warehouse operations at Yates Building Supply. Proven ability to enhance customer loyalty and maintain organized environments. Skilled in problem-solving and packaging, consistently ensuring accurate order fulfillment and a welcoming atmosphere for clients.
Overview
3
3
years of professional experience
Work History
Warehouse Worker
Yates Building Supply
05.2025 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Sales Associate
GNC
09.2024 - 04.2025
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Gym Associate
Philadelphia Athletic Club
05.2024 - 08.2024
- Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
- Enforced rules and held customers accountable for not following gym regulations.
- Increased member retention by creating a welcoming and supportive environment for all gym visitors.
- Resolved membership billing issues efficiently, maintaining positive relationships between the gym and its clientele.
- Enhanced facility cleanliness by maintaining a regular cleaning schedule and ensuring all equipment was sanitized properly.
Sales Associate
Steves on the Square
03.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Arts - Insurance And Risk Management
East Central Community College
Decatur, MS05-2025
Insurance And Risk Management
University of Mississippi
University, MS05-2027
Skills
- Customer service
- Teamwork and collaboration
- Excellent people skills
- Cash register operation
- Cleaning and organizing
- Packaging and labeling
Timeline
Warehouse Worker
Yates Building Supply
05.2025 - Current
Sales Associate
GNC
09.2024 - 04.2025
Gym Associate
Philadelphia Athletic Club
05.2024 - 08.2024
Sales Associate
Steves on the Square
03.2023 - 04.2024
Associate of Arts - Insurance And Risk Management
East Central Community College
Insurance And Risk Management
University of Mississippi
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