Temkie Gholar
Oak Vale
Summary
Dynamic professional with extensive experience as a Hot Shot Driver at TMG Express Transport, excelling in delivery coordination and load management. Proven ability to enhance client satisfaction through exceptional service and effective communication. Skilled in route planning and fleet maintenance, consistently achieving timely deliveries while adapting to urgent requests.
Overview
6
6
years of professional experience
Work History
Hot Shot Driver
TMG Express Transport
09.2021 - Current
- Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Handled urgent requests efficiently, prioritizing tasks based on client needs and deadlines.
- Collaborated with dispatchers to coordinate efficient pickup and delivery schedules.
Line Worker
Sanderson Farms
09.2023 - 12.2023
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Participated in training sessions to enhance skills and knowledge.
- Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
Call Center Representative
Maximus
01.2019 - 12.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Associates Degree - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL01-2017
High School Diploma -
Prentiss High School
Prentiss, MS05-2000
Skills
- Load management
- Route planning
- Delivery coordination
- Fleet maintenance
Timeline
Line Worker
Sanderson Farms
09.2023 - 12.2023
Hot Shot Driver
TMG Express Transport
09.2021 - Current
Call Center Representative
Maximus
01.2019 - 12.2023
Associates Degree - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Prentiss High School
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