Tamekia Magee
Jackson
Summary
Dynamic and dependable professional with a proven track record, excelling in operations and team training. Recognized for exceptional customer service and effective problem-solving skills, I thrive in fast-paced environments while maintaining organization and attention to detail. Committed to continuous improvement and fostering a collaborative team atmosphere.
Overview
16
16
years of professional experience
Work History
Floater
College Cleaners
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Greeted each customer in a friendly and professional manner
- Responsible for pressing garments in a timely manner
- Maintained a clean a work environmen
- Accurately inspected and cleaned garments
- Organized and grouped garments by number system
- Checking in and out customer garments
Laundry Supervisor
Hilton Garden Inn Hotel
11.2019 - 01.2022
- Supervised daily laundry operations, ensuring timely processing of guest linens and staff uniforms.
- Trained and mentored team members on equipment usage and safety protocols.
- Implemented inventory management system for tracking supplies and reducing waste.
- Developed efficient workflows to enhance productivity and maintain high standards of cleanliness.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Resolved guest concerns related to laundry services promptly and professionally.
- Developed comprehensive training program for new hires, resulting in faster integration into the team.
- Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
Front Desk Receptionist/ Presser
Hallmark Cleaners
05.2013 - 10.2020
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling and maintained accurate records of guest interactions.
- Implemented efficient filing systems, enhancing accessibility to important documents for staff.
- Trained and mentored new receptionists on company policies and procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Counselor Aid
Bannum Place of Jackson
02.2010 - 11.2012
- Assisted counselors in developing individualized treatment plans for clients.
- Facilitated group therapy sessions, promoting open communication among participants.
- Monitored client behavior and reported observations to counseling staff promptly.
- Implemented daily activity schedules, ensuring structured support for residents
- Developed training materials to improve staff understanding of therapeutic techniques and resources.
- Provided outstanding customer service to the federal community sanction center and assisted federal inmate residents
- Assisted in the training of new employees
- Accurately counted every two hours for the federal sanction center and federal inmate residents, in a timely manner
- Maintained a clean a work environment
- Provided a urin test for females inmate residentsInterviewed inmates, filed necessary paperwork.
- Accepted subsistence payments from inmates, entered information into computer database checked inmates into Bannum Place when they arrived and when they left.
- Used tact and responsibility while issuing breakfast, lunch, and dinner meals to inmates
- Displayed courtesy and non-judgmental attitude when interacting with inmates who had mental illnesses, hostile manners, and confrontational attitudes
- Answered the telephone and took messages for the staff.
- Accompanied staff to check and search the homes and possessions of inmates who were home-confined
Education
Business Administration And Management
Holmes Community College
Goodman, MSCertificate of Technical Studies -
Virginia College
Jackson, MS 10.2011
High School Diploma -
Wingfield High School
Jackson, MS 05.2002
Skills
Friendly, positive attitude
Timeline
Floater
College Cleaners
01.2023 - Current
Laundry Supervisor
Hilton Garden Inn Hotel
11.2019 - 01.2022
Front Desk Receptionist/ Presser
Hallmark Cleaners
05.2013 - 10.2020
Counselor Aid
Bannum Place of Jackson
02.2010 - 11.2012
Business Administration And Management
Holmes Community College
Certificate of Technical Studies -
Virginia College
High School Diploma -
Wingfield High School