Tamekia Magee
Jackson
Summary
Dynamic and dependable professional with a proven track record, excelling in operations and team training. Recognized for exceptional customer service and effective problem-solving skills, I thrive in fast-paced environments while maintaining organization and attention to detail. Committed to continuous improvement and fostering a collaborative team atmosphere.
Overview
16
16
years of professional experience
Work History
Floater
College Cleaners
Clinton, MS
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Greeted each customer in a friendly and professional manner
- Responsible for pressing garments in a timely manner
- Maintained a clean a work environmen
- Accurately inspected and cleaned garments
- Organized and grouped garments by number system
- Checking in and out customer garments
Laundry Supervisor
Hilton Garden Inn Hotel
Jackson, MS
11.2019 - 01.2022
- Supervised daily laundry operations, ensuring timely processing of guest linens and staff uniforms.
- Trained and mentored team members on equipment usage and safety protocols.
- Implemented inventory management system for tracking supplies and reducing waste.
- Developed efficient workflows to enhance productivity and maintain high standards of cleanliness.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Resolved guest concerns related to laundry services promptly and professionally.
- Developed comprehensive training program for new hires, resulting in faster integration into the team.
- Analyzed daily workload requirements and adjusted staffing levels accordingly leading to maximized efficiency.
Front Desk Receptionist/ Presser
Hallmark Cleaners
Jackson, MS
05.2013 - 10.2020
- Managed front desk operations, ensuring smooth check-in and check-out processes for guests.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling and maintained accurate records of guest interactions.
- Implemented efficient filing systems, enhancing accessibility to important documents for staff.
- Trained and mentored new receptionists on company policies and procedures.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Counselor Aid
Bannum Place of Jackson
Jackson, MS
02.2010 - 11.2012
- Assisted counselors in developing individualized treatment plans for clients.
- Facilitated group therapy sessions, promoting open communication among participants.
- Monitored client behavior and reported observations to counseling staff promptly.
- Implemented daily activity schedules, ensuring structured support for residents
- Developed training materials to improve staff understanding of therapeutic techniques and resources.
- Provided outstanding customer service to the federal community sanction center and assisted federal inmate residents
- Assisted in the training of new employees
- Accurately counted every two hours for the federal sanction center and federal inmate residents, in a timely manner
- Maintained a clean a work environment
- Provided a urin test for females inmate residentsInterviewed inmates, filed necessary paperwork.
- Accepted subsistence payments from inmates, entered information into computer database checked inmates into Bannum Place when they arrived and when they left.
- Used tact and responsibility while issuing breakfast, lunch, and dinner meals to inmates
- Displayed courtesy and non-judgmental attitude when interacting with inmates who had mental illnesses, hostile manners, and confrontational attitudes
- Answered the telephone and took messages for the staff.
- Accompanied staff to check and search the homes and possessions of inmates who were home-confined
Education
Business Administration And Management
Holmes Community College
Goodman, MSCertificate of Technical Studies -
Virginia College
Jackson, MS 10.2011
High School Diploma -
Wingfield High School
Jackson, MS 05.2002
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Dependable and responsible
Multitasking
Flexible and adaptable
Excellent communication
Computer skills
Organizational skills
Calm under pressure
Organization and time management
Active listening
Knowledge of Microsoft Word
Windows XP
Internet Explorer, able to utilize Multi-Line Phone, Copier, and Fax
Diligent, Mature, Positive Attitude, and Work Well With Others
Timeline
Floater
College Cleaners
01.2023 - Current
Laundry Supervisor
Hilton Garden Inn Hotel
11.2019 - 01.2022
Front Desk Receptionist/ Presser
Hallmark Cleaners
05.2013 - 10.2020
Counselor Aid
Bannum Place of Jackson
02.2010 - 11.2012
Business Administration And Management
Holmes Community College
Certificate of Technical Studies -
Virginia College
High School Diploma -
Wingfield High School