I desire a position as Front Desk Receptionist with Total Pain Care to provide patients excellent care and services while utilizing my 20 plus years of experience in patient care and customer service.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
DaVita
10.2024 - Current
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Improved patient satisfaction with attentive communication and responsiveness to needs.
Maintained clean and safe environment to promote patient safety and comfort.
Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Front Desk/Receptionist
Mallory Community Health Center
01.2023 - 10.2024
Scheduling appointments, verifying health and dental insurance, answering the telephone, creating dental claims
Personal Care Attendant
Grace and Mercy Personal Care and Respite
06.2017 - 01.2018
Care of elderly and disabled patients through independent living program
Correctional Officer
Walnut Grove Correctional Facility
03.2014 - 09.2016
Supervision of inmates, rule violation report investigator, compliance assistant and training assistant
Education
No Degree - Secondary Education
Mississippi State University
Starkville, MS
Diploma - College Prep
Kosciusko High School
Kosciusko, MS
05.1995
Skills
Vital signs monitoring
Patient observation
Basic life support
Infection control standards
Adaptable
Mobility assistance
Compassionate care
Safety protocols
Restocking supplies
HIPAA compliance
Calm under stress
Attention to detail
Medical terminology knowledge
Patient care technician (PCT)
Medical equipment operation
Timeline
Patient Care Technician
DaVita
10.2024 - Current
Front Desk/Receptionist
Mallory Community Health Center
01.2023 - 10.2024
Personal Care Attendant
Grace and Mercy Personal Care and Respite
06.2017 - 01.2018
Correctional Officer
Walnut Grove Correctional Facility
03.2014 - 09.2016
No Degree - Secondary Education
Mississippi State University
Diploma - College Prep
Kosciusko High School
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