Tamika Minor
Walls
Summary
Dynamic Surgery Scheduling Coordinator with extensive experience at Metropolitan Cardiovascular Institute, excelling in insurance verification and claims resolution. Proven ability to enhance patient communication and streamline scheduling processes. Skilled in electronic health records management and adept at fostering team collaboration to achieve operational efficiency.
Overview
9
9
years of professional experience
Work History
Surgery Scheduling Coordinator
Metropolitan Cardiovascular Institute
Memphis
02.2023 - Current
- Initiated authorization for outpatient procedures by contacting insurance programs to ensure timely payments.
- Reviewed physician requests for surgeries, verifying compliance with eligibility criteria.
- Coordinated scheduling across three procedure locations with doctors and office managers.
- Confirmed surgery times with patients to establish clear communication and expectations.
- Collected payments from patients and accurately posted insurance reimbursements.
- Filed appeals with insurance companies to effectively resolve payment disputes.
- Prepared necessary documents, including consent forms and discharge instructions, to support surgical teams.
Clinical Coordinator
Goodman Medical Clinic
09.2021 - 02.2023
- Open clinic daily
- Verify and submit superbills to billing company
- Surgery scheduling
- Order supplies
- Schedule patient appointments
- Verify insurance
- Patient referrals
- Pre-certs
- Collect copays and deductible payments
- Occasional patient triage
- Call in RX and order labs
Medical Receptionist/ X-ray technician
Fast Pace Health
11.2020 - 05.2022
- Greet patients
- Verify insurance
- Collect copays and deductible deposits
- Perform drug screens
- Perform X-rays
- Make daily deposits (virtual)
- Train new hires
- Occasional patient triage
Medical Biller and Coder
Midsouth Healthcare Management
04.2019 - 10.2020
- Post charges for office and home visits from Doctor records in Practice Fusion Management program
- Post payments from patients and insurance for billed charges in Office Ally clearing house system
- Contact insurance companies to dispute denials
Administrative Assistant
Evercompounds, LLC
07.2018 - 06.2019
- Payroll
- Staffing (Negotiate staffing contracts)
- New hire Orientation
- Scheduling Transportation (inbound, outbound)
- Implementing new policies (cell phone, attendance, etc.)
- Order supplies (warehouse, office, breakroom, etc.)
- Create purchase orders
- Administer Moldex respirator Fit tests
- Schedule meetings, flights, and lodging
- Answer phones
Member services Representative
Hope Credit Union
12.2017 - 07.2018
- Customer service
- Trained new employees
- Cash handling
- Order money from Federal Reserves
- Daily cash balancing
- Open new accounts
- Promote loans, refinancing, and other bank services
Medical Billing Internship
Mid-South Healthcare Management
04.2016 - 06.2016
- Make collections calls & accept payments over the phone
- Post charges for procedures
- Post remittances for insurance payments
- Post lock box payments
- Update patient demographics
Education
Diploma - Medical Coding Specialist
Delta Technical College
Horn Lake, MS06.2016
High school diploma or GED - General Studies
Fairley High School
Memphis, TN05.1997
Bachelor of Science - Health Administration
University of Phoenix
OnlineSkills
- Payroll administration
- Administrative support
- Microsoft Outlook and Excel
- Sales expertise
- Reception and customer service
- Document preparation and management
- Medical billing and coding
- Patient communication skills
- Insurance verification and pre-certification
- Surgery and procedure scheduling
- Payment processing and claims resolution
- Electronic health records management
- Appointment coordination and calendar management
- Time management skills
- Team collaboration strategies
- HIPAA compliance expertise
References
References available upon request.
Timeline
Surgery Scheduling Coordinator
Metropolitan Cardiovascular Institute
02.2023 - Current
Clinical Coordinator
Goodman Medical Clinic
09.2021 - 02.2023
Medical Receptionist/ X-ray technician
Fast Pace Health
11.2020 - 05.2022
Medical Biller and Coder
Midsouth Healthcare Management
04.2019 - 10.2020
Administrative Assistant
Evercompounds, LLC
07.2018 - 06.2019
Member services Representative
Hope Credit Union
12.2017 - 07.2018
Medical Billing Internship
Mid-South Healthcare Management
04.2016 - 06.2016
Diploma - Medical Coding Specialist
Delta Technical College
High school diploma or GED - General Studies
Fairley High School
Bachelor of Science - Health Administration
University of Phoenix