Summary
Overview
Work History
Education
Skills
Timeline
Generic

TAMIKIA SMITH

Jackson

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

29
29
years of professional experience

Work History

Caregiver

Help at Home
04.2025 - Current
  • Provided personalized care and assistance with daily living activities for clients.
  • Developed and maintained strong relationships with clients to enhance emotional well-being.
  • Implemented safety protocols to ensure a secure environment for clients.
  • Administered medications and monitored health conditions for compliance and safety.

Utility Worker

Aladdin Campus Dinner
01.2023 - Current
  • Managed wine service, table service, bar duties, stock control, venue cleaning, and all other day-to-day running duties
  • Worked with POS system to place orders, manage bills, and handle complimentary items
  • Carried out opening, closing, and shift-change duties to keep restaurant working efficiently and teams ready to meet customer needs
  • Printed dining checks with total due, collected payment, and completed transactions
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers
  • Arranged and prepared tables for customers to offer memorable guest experiences and foster repeat business
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients, and cooking methods
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner; upsold high-profit items, such as appetizers and mixed drinks, to enhance sales numbers

Housekeeping Room Attendant

HHS Environmental Services
03.2025 - 04.2025
  • Maintained cleanliness and sanitation standards in guest rooms and common areas.
  • Inspected rooms for maintenance issues, reporting findings to management promptly.
  • Trained new staff on cleaning procedures and safety protocols effectively.
  • Developed efficient cleaning schedules to maximize productivity during shifts.

Mail Clerk

Mississippi Department of Revenue
03.2024 - 12.2024
  • Processed incoming and outgoing mail using automated sorting equipment.
  • Monitored delivery schedules, coordinating with carriers for timely pickups.
  • Resolved discrepancies in mail distribution, improving accuracy and accountability.
  • Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
  • Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.

Janitorial Maintenance Worker

Love Janitorial
02.2022 - 11.2022
  • Maintained a clean and organized work area
  • Maintained high standards of cleanliness and safety in all areas of the building
  • Cleaned and sanitized restrooms, break rooms, and other common areas
  • Cleaned and polished metal fixtures and fittings
  • Swept, mopped, and polished floors and carpets
  • Inspected and maintained outside areas such as sidewalks and parking lots
  • Responded to emergency cleaning requests in a timely manner
  • Performed routine maintenance and repairs to janitorial equipment
  • Followed safety procedures and regulations at all times

Janitor Custodian

Sizemore
01.2021 - 12.2021
  • Assisted with special projects and events as needed
  • Washed walls, ceilings, and woodwork, waxed and polished furniture and fixtures
  • Trained new janitorial staff on proper cleaning procedures and safety protocols
  • Observed and followed all safety protocols and regulations
  • Performed minor repairs and maintenance, such as changing light bulbs and unclogging toilets
  • Delivered and picked up trash to and from designated areas on a scheduled basis
  • Performed additional duties as assigned by supervisor
  • Inspected and cleaned all common areas, including entryways, stairwells, and elevators
  • Monitored and documented janitorial equipment for repair or replacement
  • Reported any damages or maintenance needs to supervisor in a timely manner

Cashier

Popeyes Chicken
06.2005 - 09.2005
  • Balanced currency, coins, and checks in cash drawers at the end of my shift, calculating daily transactions using computers, calculators, or adding machines
  • Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests
  • Participated in training new and existing cashiers, utilizing all available tools to coach, develop, and mentor them regarding proper policies and procedures
  • Answered customer telephone calls promptly and appropriately
  • Executed currency and credit transactions quickly and accurately
  • Collected payments by accepting cash, checks, or credit transactions from customers, making change as necessary

Sandwich Maker

Wendy's
02.2003 - 04.2003
  • Operated and maintained equipment including slicers, grills, ovens, and other kitchen appliances.
  • Assisted in the development of promotional materials for the sandwich shop.
  • Responsible for the stocking and organization of food items in the kitchen
  • Adapted to changing customer tastes and preferences to keep up with the latest trends.
  • Followed all safety and sanitation guidelines while preparing food.
  • Developed and implemented strategies to increase customer satisfaction.
  • Assisted in the preparation of salads, soups, and other food items.
  • Maintained a clean and safe work environment in accordance with health and safety regulations.
  • Inspected all ingredients for freshness and quality before use.

ASSEMBLER

Multi-craft Autobody
06.1999 - 12.1999
  • Resolved assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources
  • Accurately documented all required entries in the Lot History Record
  • Operated within the standard operating procedure (SOP) and assembly drawings
  • Mounted assembled components such as transformers, resistors, transistors, capacitors, integrated circuits, and sockets, on chassis panel
  • Expert knowledge and use of power tools, soldering irons or guns, presses, vices, drill presses, testers, tube cutters, benders, grinders, and fixtures
  • Checked position and alignment of each component to prevent errors and minimize materials waste

Housekeeper

LaQuinta Inn & Suits
01.1998 - 06.1998
  • Used chemicals and other cleaning equipment in a proper, safe, and responsible manner
  • Maintained clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests
  • Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items
  • Removed wastepaper and other trash from the premises and placed them in the designated area
  • Inspected hotel and conference rooms to ensure compliance with hotel standards
  • Cleaned and returned rooms to occupant-ready status to the satisfaction of all clients
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations
  • Cleaned houses with a variety of chemicals, disinfectants, and machines
  • Prepared rooms for meetings and arranged decorations, media equipment, and furniture for social or business functions.
  • Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items

Deboner

Marshall Durbin
06.1996 - 01.1997
  • Met daily production targets while adhering to strict quality standards
  • Maintained a safe and clean working environment
  • Complied with all safety regulations and policies
  • Performed daily maintenance and cleaning of machines and tools
  • Delivered excellent customer service by responding promptly to customer inquiries
  • Performed regular maintenance and cleaning of deboning machines
  • Trained and supervised new Deboners on proper techniques
  • Prepared and packaged poultry products for shipment
  • Appointed to lead deboning team due to outstanding performance
  • Verified accuracy of production orders to ensure customer satisfaction

Cashier

Krogers
03.1996 - 12.1996
  • Answered customer telephone calls promptly and appropriately
  • Executed currency and credit transactions quickly and accurately
  • Participated in training new and existing cashiers, utilizing all available tools to coach, develop, and mentor them regarding proper policies and procedures
  • Balanced currency, coins, and checks in cash drawers at the end of my shift, calculating daily transactions using computers, calculators, or adding machines
  • Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests
  • Collected payments by accepting cash, checks, or credit transactions from customers, making change as necessary
  • Reconciled the cash register prior to close, balancing all cash, credit cards, and checks
  • Collected credit card and cash payments to complete transactions for customer orders

Education

High School -

Canton High School
Canton, MS
05.1995

Skills

  • General Public
  • General cleaning
  • Performance Standards
  • Office Equipment
  • Cleaning And Sanitizing
  • Safety Standards
  • Janitorial Equipment
  • Work Well Under Pressure
  • Janitorial
  • Mopping
  • Cleaning Buildings

Timeline

Caregiver

Help at Home
04.2025 - Current

Housekeeping Room Attendant

HHS Environmental Services
03.2025 - 04.2025

Mail Clerk

Mississippi Department of Revenue
03.2024 - 12.2024

Utility Worker

Aladdin Campus Dinner
01.2023 - Current

Janitorial Maintenance Worker

Love Janitorial
02.2022 - 11.2022

Janitor Custodian

Sizemore
01.2021 - 12.2021

Cashier

Popeyes Chicken
06.2005 - 09.2005

Sandwich Maker

Wendy's
02.2003 - 04.2003

ASSEMBLER

Multi-craft Autobody
06.1999 - 12.1999

Housekeeper

LaQuinta Inn & Suits
01.1998 - 06.1998

Deboner

Marshall Durbin
06.1996 - 01.1997

Cashier

Krogers
03.1996 - 12.1996

High School -

Canton High School

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TAMIKIA SMITH