To obtain a career opportunity where I can effectively demonstrate my operation and communication skills in
a professional environment with an opportunity for growth and advancement.
Overview
19
19
years of professional experience
Work History
Inventory Processor
Southaven
08.2018 - 09.2022
Picking inventory correctly after an order has been placed, properly prepared the
inventory, sorted and delivered to its perspective place.
Call Center Operator
Khehne and Nagel
Tunica
06.2003 - 05.2003
Greeted and directed visitors to the appropriate department/staff member, answered
calls and responded to emails, handled customer inquiries both telephonically and by
email, researched required information using available resources, managed and resolved
customer complaints, provided customers with service information, sorted and
delivered mail, and scheduled appointments.
Lead Shipping Clerk
Brentwood, 9759
Walls
Tested and adjusted sewing machinery for proper functionality to meet the
requirements of the sewing project, observed operations to detect any faults or defects
in stitching, examined and ensured that the finished product conformed to the design
and merchandizing instructions, operating machinery equipment, and receive and send
objects or parts on conveyor belt.
Receptionist Clerk
Days Inn Hotel
Horn Lake
Answered calls and responded to emails, handled customer inquiries both
telephonically and by email, managed and resolved customer complaints, provided
customers with service information, directed incoming calls input reservations.
Lead Supervisor Clerk/Call Center Operator/Reservation Agent
Gold Strike Casino, Casino Center Dr
Robinsonville
Answered calls and responded to emails, handled customer inquiries both
telephonically and by email, researched required information using available resources,
managed and resolved customer complaints, provided customers with product and
service information, directed incoming calls to guest rooms, staff, and departments,
and input reservations.
Waitress
Horseshoe Casino, 1021 Casino Center Dr
Robinsonville
Greeted and helped customers select beverages, served, stocked supplies, cleaned
tables and counters, and reset tables.
Supervisor/Cashier
Wendy’s Restaurant
Robinsonville
Coordinated staff scheduling and rotations, administered payrolls, trained and
developed staff, ensured that the restaurant complied with health and safety
regulations, organized stock and equipment and ordered supplies, ensured that high
standards of customer service were maintained, and handled customer complaints.
Education
Diploma -
Rosa Fort High School
05.2003
Skills
Skills
Social and Communication Skills
Organizational Skills
Computer Proficiency
Data Entry
Filing
Word Processing and Typing
Interpersonal Skills
Switchboard
10-Key Calculator
Sewing
References
References Available upon request
Timeline
Inventory Processor
08.2018 - 09.2022
Call Center Operator
Khehne and Nagel
06.2003 - 05.2003
Lead Shipping Clerk
Brentwood, 9759
Receptionist Clerk
Days Inn Hotel
Lead Supervisor Clerk/Call Center Operator/Reservation Agent