TAngela West
Brandon
Summary
Professional healthcare worker with robust experience in drawing blood and handling specimens. Known for strong team collaboration and adaptability to changing needs, ensuring efficient and reliable service. Skilled in venipuncture, patient care, and maintaining sterile environments, with focus on achieving results and high standards. Dependable and prepared to contribute to patient care and diagnostic accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Case Manager
Hinds Behavioral Health
06.2024 - 02.2025
- Assisted clients in navigating healthcare services and resources.
- Documented client interactions and maintained accurate case files.
- Collaborated with multidisciplinary teams to develop personalized care plans.
- Conducted intake assessments to identify client needs and goals.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Medical Assistant/Phlebotomist
Jackson Hinds Comprehensive Health
12.2023 - 06.2024
- Assisted in patient intake, gathering medical histories and verifying insurance information.
- Supported healthcare providers during examinations, ensuring a smooth workflow.
- Administered routine tests and procedures, maintaining adherence to safety protocols.
- Managed appointment scheduling and patient follow-up communications efficiently.
- Performed venipunctures and capillary draws with precision, ensuring patient comfort and safety.
- Maintained accurate and organized records of patient information and specimen collection for laboratory analysis.
Medical Assistant
Mississippi Eyecare Associates
06.2022 - 11.2023
- Assisted in patient intake and documentation, ensuring accuracy and confidentiality of medical records.
- Coordinated appointments and follow-up visits, enhancing patient scheduling efficiency.
- Supported clinical staff during examinations, preparing instruments and maintaining sterile environments.
- Administered medications and vaccinations under supervision, adhering to safety protocols and regulations.
- Administered Eye test/eye drops
Medical Assistant/Phlebotomist
Claiborne County Medical Center
05.2020 - 06.2021
- Maintained accurate electronic health records, ensuring data integrity and confidentiality.
- Collaborated with medical staff to optimize patient care processes and address concerns.
- Demonstrated adaptability by quickly learning new software systems for patient management.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Conducted venipuncture and capillaries.
Education
Certificate - Phlebotomy
College of Health Services & Careers
Flowood, MS09.2025
Bachelor of Science - Social Work
Alcorn State University
Lorman, MS12.2022
Certificate - Medical Assistant
Copiah Learning Insitute
Hazlehurst, MS07.2022
High School Diploma -
Port Gibson High
Port Gibson, MS05.2019
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA compliance
- HIPAA
- Patient support
- Data entry
Certification
Certified Medical Assistant
Timeline
Case Manager
Hinds Behavioral Health
06.2024 - 02.2025
Medical Assistant/Phlebotomist
Jackson Hinds Comprehensive Health
12.2023 - 06.2024
Medical Assistant
Mississippi Eyecare Associates
06.2022 - 11.2023
Medical Assistant/Phlebotomist
Claiborne County Medical Center
05.2020 - 06.2021
Certificate - Phlebotomy
College of Health Services & Careers
Bachelor of Science - Social Work
Alcorn State University
Certificate - Medical Assistant
Copiah Learning Insitute
High School Diploma -
Port Gibson High
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