Tanquarius Overton
Jackson
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day. Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Fulfillment Associate
Target
09.2022 - Current
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Loaded packages in delivery trucks to assist with physical delivery of products to customers.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Followed orders precisely for correct items, sizes and quantities.
- Interacted with guests in friendly and knowledgeable way.
- Managed timely and effective replacement of damaged or missing products.
Fulfillment Associate
Lowes Home Improvment
09.2019 - 09.2022
- Selected and filled orders from stock to fulfill customer requirements.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise, and promptly initiated processing.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Assisted manager in training new employees to apply strategies and best practices in fulfillment process.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Operated forklifts and pallet jacks to safely transport and manage materials to and from warehouse.
- Drove customer satisfaction by successfully completing all returns quickly.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Safely and securely loaded items to prevent damage during transport.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls.
YMCA Volunteer
Ms. Jacky
05.2021 - 07.2022
- Gained knowledge and experience working with children in educational setting.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
- Maintained clean facilities to better serve program needs.
- Planned and delivered numerous activities and special events.
- Established and maintained relationships with local organizations to coordinate volunteer efforts.
- Developed volunteer training program to teach new volunteers best practices.
- Distributed flyers and organized clothing drive to benefit homeless veterans.
- Hosted monthly meetings with volunteers to discuss upcoming events and initiatives.
Education
Bachelor Of Arts - Political Science And Government
Belhaven University
Jackson, MS05.2022
Associate Of Arts And Sciences - Criminalistics And Criminal Science
Hinds Community College
Raymond, MS05.2019
Skills
- Hazardous Material Disposal
- Material Handling
- Loading and Unloading
- Schedule Coordination
- RFID Tracking
- Order Picking
- Order Processing
- Product Packaging
- Customer Service
- Warehouse Safety
- Fulfillment Processing
- Teamwork and Collaboration
- Forklift Operation
- Flexible Schedule
- Relationship Building
- Work Prioritization
- Willing to Learn
- Excellent Communication
Timeline
Fulfillment Associate
Target
09.2022 - Current
YMCA Volunteer
Ms. Jacky
05.2021 - 07.2022
Fulfillment Associate
Lowes Home Improvment
09.2019 - 09.2022
Bachelor Of Arts - Political Science And Government
Belhaven University
Associate Of Arts And Sciences - Criminalistics And Criminal Science
Hinds Community College
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