Tanya Collum
Hamilton
Summary
Accomplished Food Service Manager with a proven track record at Monroe County School District, enhancing team performance and customer satisfaction through expert staff supervision and leadership. Skilled in managing inventory costs and boosting sales, I excel in fostering team development and ensuring food safety compliance. My approach has significantly improved operational efficiency and team morale.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Service Manager
Monroe County School District
09.2019 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
- Oversaw training of more than eight team members.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Assistant Key Holder
Dollar General Store
10.2020 - 02.2024
- Provided exceptional customer service, resulting in increased repeat business and positive reviews.
- Managed inventory control tasks such as receiving shipments, stocking shelves, and updating records accordingly.
- Facilitated efficient check-out experiences by quickly processing transactions and resolving any issues that arose.
- Provided backup support for keyholder duties when necessary, ensuring seamless coverage during staff absences.
- Enhanced team morale with effective communication and collaboration, leading to improved overall performance.
Education
High School Diploma -
Hamilton Attendance Center
Hamilton, MSSkills
- Customer service
- Staff supervision
- Staff leadership
- Production records
- Sales leadership
- Cross-training staff
- Team development
Certification
- Dietary Manager Certification (CDM, CFPP) - Association of Nutrition & Foodservice Professionals.
- ServSafe Food Handler's Certification
- Mississippi Driver's License
Timeline
Assistant Key Holder
Dollar General Store
10.2020 - 02.2024
Food Service Manager
Monroe County School District
09.2019 - Current
High School Diploma -
Hamilton Attendance Center
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