TARA FITZGERALD
BILOXI
Summary
A goal-oriented, self-starter with an upbeat personality and a steadfast approach towards overall goals with over 14 years of experience in customer service,
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Boho Biloxi
01.2022 - 02.2024
- Followed food safety guidelines.
- Provided pairings for multiple dining options.
- Worked in a fast paced dining establishment.
- Ran food and drink orders.
- Followed ABC Guidelines.
- Performed opening and closing duties.
- Verified customer age prior to serving.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Office Assistant
Fitzgerald & Associates
01.2009 - 01.2017
- Fielded telephone inquiries.
- Scheduled appointments.
- Greeted all clients courteously.
- Determined their needs.
- Maintained filing system.
- Performed data entry.
- Handled all billing.
- Maintained critical calendar deadlines.
- Scheduled and organized travel arrangements.
- Faxed and photocopied documents.
- Ordered office supplies.
- Drafted correspondences.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Owner/Manager
Chickadees Antiques & Apparel's
01.2006 - 01.2009
- Orchestrated the efficient daily operation of an apparel and gift boutique with emphasis on quality customer service and maximizing store sales and profitability.
- Attended biannual buyer markets/shows in Dallas and Atlanta.
- As Buyer, planned and selected the range, type, quantity and quality of store specific merchandise according to customer demand, trends, store budget.
- Accomplished all aspects of product/visual merchandising, pricing, inventory control, and replenishment.
- Through merchandising, created a retail environment that represented the brand using innovative and unique approaches to obtain a customer friendly atmosphere.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Education
Associate Of Arts - General Studies
Mgccc
Gulfport, MS05.2013
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relations
- Problem-solving
Timeline
Assistant Manager
Boho Biloxi
01.2022 - 02.2024
Office Assistant
Fitzgerald & Associates
01.2009 - 01.2017
Owner/Manager
Chickadees Antiques & Apparel's
01.2006 - 01.2009
Associate Of Arts - General Studies
Mgccc
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