Tara Wilson
Hernando,Ms
Summary
Dependable and dedicated professional with extensive experience in customer service, retail operations, and team leadership. Skilled in handling high-volume environments, resolving customer issues, managing inventory, and supporting daily store operations. Known for a positive attitude, strong work ethic, and commitment to going above and beyond. Quick learner who thrives in fast-paced settings and enjoys working with the public.
Overview
15
15
years of professional experience
Work History
Pawnbroker
Pawn Plus
08.2023 - 12.2025
- Evaluated customer items for value using industry-standard appraisal techniques.
- Managed inventory levels to ensure availability of high-demand items and reduce holding costs.
- Facilitated customer transactions by providing accurate loan terms and processing payments efficiently.
- Developed strong relationships with customers, enhancing loyalty and repeat business through excellent service.
Construction Worker
Hufham Farris Construction
01.2021 - 07.2023
- Assisted with daily operations, scheduling, and employee supervision.
- Trained staff and monitored performance to improve productivity.
- Resolved customer issues and maintained high service standards.
- Performed inventory checks, cash handling, and deposit preparation.
- Ensured compliance with safety and sanitation regulations.
Cleaner
Russell Air B&B
01.2021 - 07.2023
- Performed full property cleaning, sanitization, and restocking.
- Responded to guest requests and resolved cleanliness issues.
- Maintained inspection-ready standards and achieved high cleanliness scores.
- Achieved high customer service satisfactory to secure future jobs.
- Managed time efficiently to complete daily tasks during peak seasons.
Restaurant Waiter
Sharkeys Bar & Grill
07.2020 - 07.2021
- Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
- Trained new staff on menu knowledge and service standards to ensure consistency.
- Streamlined order management processes, enhancing efficiency during peak hours.
- Collaborated with kitchen staff to coordinate timely food delivery and quality control.
Assistant Store Manager
Hudspeths Gas Station
01.2018 - 06.2020
- Delivered fast, friendly, and consistent customer service during high-volume hours.
- Assisted customers with purchases, questions, and resolving issues to maintain satisfaction.
- Promoted store specials and upsold items to increase daily sales.
- Handled customer complaints professionally and turn negative situations into positive outcomes.
- Open and close the store, handled the register, counter, cash drawers, prepare for nightly deposits.
Insurance Agent
Liberty
08.2014 - 12.2017
- Developed tailored insurance solutions to meet diverse client needs.
- Conducted thorough policy reviews to ensure compliance and accuracy.
- Advised clients on coverage options and risk management strategies.
- Implemented efficient processes for claims handling and customer service.
Sandwich Artist
SUBWAY®Restaurants
09.2010 - 08.2014
- Prepared a variety of sandwiches according to customer specifications and menu standards.
- Maintained cleanliness and organization of workstations, ensuring compliance with health regulations.
- Assisted in training new staff on sandwich preparation techniques and customer service protocols.
- Collaborated with team members to streamline sandwich assembly processes for increased efficiency.
- Excelled in customer service satisfaction
Education
GED -
Northwest Mississippi Community College
Senatobia, MS09.2005
Skills
Customer Service
Leadership & Training
Cash Handling & POS
Retail Sales
Communication
Inventory Management
Problem Solving
Basic Math
Phone Etiquette
Caregiving
English Fluency
Timeline
Pawnbroker
Pawn Plus
08.2023 - 12.2025
Construction Worker
Hufham Farris Construction
01.2021 - 07.2023
Cleaner
Russell Air B&B
01.2021 - 07.2023
Restaurant Waiter
Sharkeys Bar & Grill
07.2020 - 07.2021
Assistant Store Manager
Hudspeths Gas Station
01.2018 - 06.2020
Insurance Agent
Liberty
08.2014 - 12.2017
Sandwich Artist
SUBWAY®Restaurants
09.2010 - 08.2014
GED -
Northwest Mississippi Community College