Tasha Saulters
Jayess
Summary
Versatile and dedicated, excelled at Eye Care Associates by enhancing patient satisfaction and streamlining insurance processes. Demonstrated expertise in medical record management and exceptional patient care, contributing to increased efficiency and trust. Skilled in teamwork and adaptability, significantly improved service delivery and operational workflows.
Overview
11
11
years of professional experience
Work History
Optometric Assistant
Eye Care Associates
06.2020 - Current
- Performed pre-testing procedures, enabling optometrists to focus on comprehensive examinations and personalized recommendations.
- Collaborated with insurance providers to verify coverage, facilitating smooth transactions for both patients and the practice.
- Assisted optometrists in conducting eye exams for accurate diagnosis and treatment planning.
- Enhanced patient satisfaction by providing efficient and friendly service during their visits.
Clinical Receptionist
Southwest Mississippi Regional Medical Center
06.2015 - 06.2020
- Streamlined appointment scheduling processes for improved patient satisfaction and reduced wait times.
- Supported efficient office workflow through prompt distribution of incoming faxes, mail, and lab results.
- Contributed to revenue growth by diligently verifying insurance coverage and collecting co-payments for services rendered.
- Increased accuracy in data entry through meticulous attention to detail when inputting patient demographics into electronic health record systems.
Chiropractic Assistant
Dr. W R Webb
04.2014 - 04.2015
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Education
Associate Of Applied Science - Healthcare Data Technology-Billing/Coding
Pearl River Community College
Poplarville, MS05.2015
High School Diploma -
Bassfield High School
Bassfield, MS05.2004
Skills
- Visual field testing
- Medical record management
- Patient care excellence
- Pre-testing procedures
- Appointment scheduling
- Insurance billing
- Office administration
- Insurance verification
- Exam preparation
- Eyewear sales
- Teamwork
- Vital signs documentation
- Time management
- Cleaning and sanitizing
- Multitasking
- Reliability
- Adaptability and flexibility
- Patient confidentiality
- Electronic health records
Timeline
Optometric Assistant
Eye Care Associates
06.2020 - Current
Clinical Receptionist
Southwest Mississippi Regional Medical Center
06.2015 - 06.2020
Chiropractic Assistant
Dr. W R Webb
04.2014 - 04.2015
Associate Of Applied Science - Healthcare Data Technology-Billing/Coding
Pearl River Community College
High School Diploma -
Bassfield High School
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