My goal in life is to become a successful business owner. I know that me working here will make me stronger in areas that I may be weak in. Also, this would be an excellent opportunity for me to show the skills I already have and to learn more.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CNA
Columbia Rehabilitation and Health Care
Columbia, MS
07.2025 - 02.2026
Provided compassionate care to residents, ensuring comfort and well-being.
Assisted nursing staff with daily activities and patient care plans.
Monitored vital signs, reporting changes to medical personnel promptly.
Educated residents on health management and personal hygiene practices.
Assisted patients with daily living activities, promoting independence and dignity.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Enhanced patient satisfaction by providing compassionate and attentive care.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Ensured prompt response to call lights, addressing patient needs in a timely manner.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
Provided emotional support for patients during challenging times, fostering a positive healing environment.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Reduced patient stress levels through effective communication and active listening skills.
Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Housekeeper Aide
Collins State Veterans Home
3261 US 49, Collins,MS 39428
03.2025 - 06.2025
Participated in regular performance reviews with supervisors, seeking feedback for continuous improvement in job performance quality and efficiency levels.
Maximized efficiency with thorough training in proper cleaning techniques and use of equipment.
Managed laundry responsibilities efficiently, ensuring clean linens were readily available for room turnovers.
Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
Traveling merchandiser
OutFront Merchandising
6422 Margarita Shores LN, Apollo Beach,FL 33572
01.2020 - 12.2024
I was entitled to go in different Tractor Supply’s and remove any old fixtures or bays that had to be removed so that we could reset product for the upcoming new look for tractor.
I was the planogram sme for this company and was entitled to go back and make sure every planogram was set correctly and report to the lead what needs to be ordered or if it wasn’t done correctly.
Customer Service Representative
Maximus
Hattiesburg, MS
01.2019 - 01.2020
Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
Processed insurance policy cancellations and renewals quickly to meet call time targets.
Assisted customers with completing insurance documents to avoid missed information.
Shift Leader
Pizza Hut
Magee, MS
01.2016 - 01.2017
During my duration here I started off as a server and was promoted to a shift leader within a couple of months.
I was required to give employees their task for their shift and make sure that they were doing it properly.
I was to do my opening or closing paperwork and make deposit drops if needed.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
CNA Skills - Nurse Aid
Simply The Best Kare
Hattiesburg, MS
06.2025
Basic Studies -
Prentiss High School/ Jefferson Davis County High School
01.2017
Skills
Teamwork
Creativity
Adaptability
Leadership
Customer service
Problem solving
Sanitization techniques
Cleaning and organizing
Customer service-focused
Housekeeping
Laundry management
Multitasking and organization
Certification
BLS
CPR
Timeline
CNA
Columbia Rehabilitation and Health Care
07.2025 - 02.2026
Housekeeper Aide
Collins State Veterans Home
03.2025 - 06.2025
Traveling merchandiser
OutFront Merchandising
01.2020 - 12.2024
Customer Service Representative
Maximus
01.2019 - 01.2020
Shift Leader
Pizza Hut
01.2016 - 01.2017
CNA Skills - Nurse Aid
Simply The Best Kare
Basic Studies -
Prentiss High School/ Jefferson Davis County High School