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Taylor Greenroad
Bay St. Louis
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Medical Receptionist
Northlake Urology
Slidell, LA
06.2020 - Current
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Handled patient inquiries and provided information on services offered at the urology practice.
- Trained new reception staff on procedures, software systems, and customer service protocols.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed a multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Supported office staff and operational requirements with administrative tasks.
Medical Receptionist/Weight Loss Consultant
Aspen Weight Loss Clinic
Slidell, LA
03.2020 - 06.2020
- Assisted with patient scheduling, check-in, check-out, and billing payments.
- Advertised and sold Aspen related produces to and for patients.
- Assisted with restocking inventory.
- Checked patient demographics and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed a multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Cashier/Self-Check Host
Walmart
Picayune, MS
03.2019 - 03.2020
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer and managed till reconciliation daily.
- Assisted customers with product inquiries and provided exceptional service.
- Trained new staff on register operations and customer service protocols.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Hancock High School
Kiln, MSSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Microsoft office
- HIPAA compliance
- Insurance verification
- HIPAA guidelines
- Appointment management
- Payment collection
- Reminder calls
- Referral verification
- Paperwork coordination
- Medical charting
- Typing and filing
Interests
Timeline
Medical Receptionist
Northlake Urology
06.2020 - Current
Medical Receptionist/Weight Loss Consultant
Aspen Weight Loss Clinic
03.2020 - 06.2020
Cashier/Self-Check Host
Walmart
03.2019 - 03.2020
High School Diploma -
Hancock High School