Taylor Halbert
Jackson
Summary
Results-driven professional with a strong work ethic and adaptability in fast-paced environments. Excels in mastering new tasks independently and meeting organizational needs through efficient practices. Thrives under pressure, contributing to team success and supporting organizational objectives with a proactive approach.
Overview
6
6
years of professional experience
Work History
Coordinated Care Assistant
University of Mississippi Medical Center, UMMC
Jackson
05.2025 - Current
- Coordinated care plans addressing diverse patient needs and challenges.
- Assessed patient eligibility for services and resources to ensure appropriate support.
- Advocated for patient rights and ensured access to essential healthcare services.
- Compiled resource lists for patients to improve access to essential services.
- Documented patient care activities in electronic health records to support care continuity.
- Maintained accurate case notes and records in compliance with regulations.
Safety Screener and Greeter
University Of Mississippi Medical Center
Jackson
07.2022 - 05.2025
- Confirmed appointments and managed visitor access while enforcing COVID-19 guidelines.
- Rotated daily through all entrances, checking guests in and directing them to destinations.
- Greeted visitors warmly, fostering a welcoming environment and enhancing visitor experience.
- Clarified policies and procedures for visitors, ensuring understanding and compliance.
- Developed exceptional customer service skills and advanced problem-solving abilities.
- Answered phone inquiries professionally, addressing concerns effectively.
- Organized reception area to facilitate prompt and efficient guest assistance.
- Developed proficiency in data entry processes through hands-on experience with Epic, Easy Lobby, and Excel.
- Performed data entry to ensure accuracy of customer information records.
Sales Representative
Corner Market
Jackson
08.2021 - 12.2021
- Delivered exceptional customer service as cashier at Corner Market, enhancing customer satisfaction.
- Assisted customers in shopping and completing purchases with effective communication.
- Supported customers in product selection to align with needs and preferences.
- Cultivated strong relationships with customers, leading to increased loyalty and repeat business.
- Answered inquiries and assisted in locating products throughout the store.
- Utilized knowledge of store layout to guide customers efficiently to desired items.
- Performed various store duties, contributing to smooth operations and customer experience.
Sales Assistant
City Gear
Jackson
04.2021 - 08.2021
- Assisted customers with product selection, sizing, and styling to meet their needs.
- Delivered exceptional customer service by assisting with sizing and product inquiries.
- Communicated product details, pricing, and services clearly to facilitate informed customer choices.
- Kept informed about current promotions and inventory to guide customer choices.
- Organized and enhanced store displays to improve customer experience.
- Processed transactions efficiently using point-of-sale systems for accurate records.
- Collaborated with team members to uphold cleanliness and organization standards.
Cashier
Burger King
Jackson
08.2020 - 04.2021
- Processed customer orders quickly and accurately in a high-demand environment.
- Operated cash register systems for efficient payment processing via cash, check, or credit card.
- Managed cash transactions and maintained precise cash drawer balances to ensure accurate financial reporting.
- Provided exceptional customer service through active listening and interaction skills.
- Resolved customer issues effectively, ensuring customer satisfaction and loyalty through strong problem-solving skills.
- Trained new cashiers on register operations and customer engagement techniques to enhance overall service quality.
- Monitored inventory levels, restocking supplies promptly during shifts.
- Performed tasks as instructed by management to support operational needs.
Education
Associate of Arts - General Studies
Hinds Community College
Raymond, MS05-2026
Career & Technical Endorsed Diploma -
Lanier High School
Jackson, Ms06-2022
Bachelor of Science - Radiologic Technology
University of Mississippi Medical Center
Jackson, MS04-2026
Skills
- Electronic health records
- Care coordination
- Patient Engagement
- Customer Service
- Patient advocacy
- Product Knowledge
- Organization
- Time Management
- Problem-Solving
- Communication
- Leadership
- Client relations
Awards And Acknowledgements
ACT Work Keys Assessment, Validated Level 4 Scorer (Silver)
Timeline
Coordinated Care Assistant
University of Mississippi Medical Center, UMMC
05.2025 - Current
Safety Screener and Greeter
University Of Mississippi Medical Center
07.2022 - 05.2025
Sales Representative
Corner Market
08.2021 - 12.2021
Sales Assistant
City Gear
04.2021 - 08.2021
Cashier
Burger King
08.2020 - 04.2021
Associate of Arts - General Studies
Hinds Community College
Career & Technical Endorsed Diploma -
Lanier High School
Bachelor of Science - Radiologic Technology
University of Mississippi Medical Center