TAYLOR HURDLE
Red Banks
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. I have a heart for people, and helping in any way I can. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
7
7
years of professional experience
Work History
Key Manager
Soul Fish Cafe
05.2022 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
Restaurant Waitress
Soul Fish Cafe
07.2019 - Current
- Trained new servers and employees
- Entered orders, processed payments, and ensured customer satisfaction.
Receptionist
East Memphis Pet Hospital
11.2021 - 07.2022
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization
- Carried out daily tasks by professionally communicating with doctors, technicians, and medical assistants
- Maintained patient accounts by obtaining, recording and updating personal and financial information
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Shift Leader
Baskin Robbins
06.2018 - 07.2019
- Managed operations during shift, with total awareness of activities of Shift Leader employees and customers
- Guided staff in absence of direct supervisors
- Trained new employees.
Education
Bachelor of Science - Business Management
University of Tennessee At Martin
Martin, TN12.2023
Associate of Science - General Studies
Southwest Tennessee Community College
Memphis, TN05-2021
Skills
- Customer Service
- Microsoft Word
- Excell
- Employee Training
- Leadership
- Great Communication Skills
- Team Building and Work Ethic
- Eager Learner
- Optimistic Attitude
- Efficient Problem Solver
- Proficient Multitasking Skills
- Attention to Detail
Timeline
Key Manager
Soul Fish Cafe
05.2022 - Current
Receptionist
East Memphis Pet Hospital
11.2021 - 07.2022
Restaurant Waitress
Soul Fish Cafe
07.2019 - Current
Shift Leader
Baskin Robbins
06.2018 - 07.2019
Bachelor of Science - Business Management
University of Tennessee At Martin
Associate of Science - General Studies
Southwest Tennessee Community College
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