Tequila Smith
Terry
Summary
Results-driven healthcare professional with over 10 years of progressive experience in medical coding supervision, eligibility determination, inpatient coding, and remote healthcare support. Proven history of increasing productivity, improving audit accuracy, reducing claim denials, and maintaining regulatory compliance. Skilled in ICD-10-CM, CPT, HCPCS coding, inpatient documentation review, and team leadership. Consistently exceeds performance benchmarks while ensuring HIPAA compliance and operational excellence.
Overview
10
10
years of professional experience
Work History
Coding Supervisor
Highmark Health
01.2022 - 01.2026
- Supervised 8-15 coders, increasing department productivity by 22%.
- Maintained 98-99% coding accuracy rate through routine audits.
- Reduced claim denials by 18% by improving documentation processes.
- Improved coder efficiency by 15% through performance coaching.
- Decreased billing turnaround time from 7 days to 4 days.
- Ensured full compliance with ICD-10, CPT, HCPCS, and HIPAA regulations.
Inpatient Coder
University Hospital
01.2022 - 01.2026
- Reviewed inpatient medical records for accurate ICD-10-CM and PCS coding.
- Maintained 98% coding accuracy rate while meeting daily productivity targets.
- Collaborated with physicians for documentation clarification.
- Reduced coding discrepancies and improved reimbursement accuracy.
Eligibility Specialist
World Relief
01.2019 - 01.2021
- Managed 350+ active cases monthly with 95% on-time processing rate.
- Reduced case errors by 20% through thorough documentation review.
- Improved approval turnaround time by 30%.
- Maintained 100% compliance with state and federal guidelines.
Care Guide
Home Care of Jackson
01.2016 - 01.2019
- Assisted 60-80 members daily with benefits, claims, and scheduling.
- Achieved 97% customer satisfaction score.
- Maintained 90% first-call resolution rate.
- Exceeded productivity benchmarks by 15%.
Education
High School -
Terry High School
Bachelor's Degree - Management
Certified Medical Assistant (CMA) -
Skills
- ICD-10-CM Coding
- ICD-10-PCS
- CPT & HCPCS
- Inpatient Coding
- Medical Documentation Review
- Team Leadership
- Denial Management
- Eligibility Determination
- Case Management
- HIPAA Compliance
- EMR/EHR Systems
- Remote Work Productivity
Cover Letter
Dear Hiring Manager,
I am writing to express my strong interest in the Coding Supervisor, Inpatient Coder, Eligibility Specialist, and Care Guide positions within your organization. With over a decade of progressive healthcare experience, I bring a proven record of leadership, productivity improvement, compliance excellence, and patient-focused service.
At Highmark Health and University Hospital, I maintained up to 99% coding accuracy while increasing team productivity and reducing claim denials. My hands-on experience with inpatient coding, documentation review, ICD-10-CM, ICD-10-PCS, CPT, and HCPCS ensures compliance and optimized reimbursement outcomes.
My background in management, combined with eligibility and care coordination experience at World Relief and Home Care of Jackson, allows me to balance operational efficiency with compassionate service. I am confident that my leadership skills, coding expertise, and analytical abilities would make me a valuable asset to your organization.
I welcome the opportunity to contribute to your continued success and look forward to discussing how my experience aligns with your needs.
Sincerely,
Tequila Smith
Timeline
Coding Supervisor
Highmark Health
01.2022 - 01.2026
Inpatient Coder
University Hospital
01.2022 - 01.2026
Eligibility Specialist
World Relief
01.2019 - 01.2021
Care Guide
Home Care of Jackson
01.2016 - 01.2019
High School -
Terry High School