Teresa Freeman
Horn Lake
Summary
Committed, dedicated, determined.
I, Teresa Freeman, have dedicated myself with diligence to the world of business and finance.
With 25 years of expertise in upper level management, I have served in many capacities within the workforce: Hotel Management, Dental technologist, and Marketing and Sales Management. Being very passionate about business ethics, I found that engaging and interacting with people on a daily basis, that business and finance reside in the very core of my being.
Overview
34
34
years of professional experience
Work History
Schedular
James Pest Management
08.2023 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
Shell Carlisle Convenience Store
10.2003 - Current
- Computer Applications, (Microsoft Word, Microsoft Excel).
- Process Payroll
- Record Keeping, (Attendance, Tardiness, Time Card information). Etc.
- Telephone etiquette
- Collect, deposit and disperse funds from cash accounts for invoices and bills, balance accounts.
- Utilize office equipment, (fax machines, copier and printer machines).
- Assign employees to specific duties
- Bookkeeping, (inventory and sales)
- Implement policies, goals, objectives, and procedures for department
- Hire, Train, and orientate employees
- Prepare work schedules
- Customer interactions and engagement
Hotel Supervisor
05.2001 - 05.2005
- Computer applications (Microsoft Word, Microsoft Excel).
- Telephone etiquette
- Customer Service, (interact and engage with customers)
- Utilize office equipment (fax machine, Copier and printer machine).
- Train and assist staff with computer knowledge
- Assign rooms to guest
- Resolve customer complaints or issues
- Route and distribute mail
- Compute and collect funds for guest
- Create work schedules for employees
- Post charges to guest room
Dental Assistant
Dr. Hugh M, Monteith III D. D. S. P. A.
02.1991 - 03.2001
- Expose Dental Diagnostic X-Rays
- Record treatment information in patient records
- Assist with dental procedures and extractions
- Pour, trim and polish study casts
- Schedule appointments, prepare bills and receive payments
- Bookkeeping, (Insurance documents, maintain records).
- Provide postoperative instructions prescribed by dentist
Education
Hotel Management, Casino Management, Marketing Management
Harrah’s Tunica Hotel & Casino
Computer Programming
Northwest Mississippi Community College
05.1990
Diploma - undefined
Senatobia Junior/Senior High School
05.1989
Skills
- Strong Verbal Communication Skills
- Service Orientation
- Time Management
- Active Learning
- Critical Thinking Skills
- Complex Problem Solving
- Mathematics
- Active Listening
- Coordination
- Operation Monitoring
- Attention to detail
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Multitasking Abilities
- Verbal communication
- Problem resolution
Timeline
Schedular
James Pest Management
08.2023 - Current
Shell Carlisle Convenience Store
10.2003 - Current
Hotel Supervisor
05.2001 - 05.2005
Dental Assistant
Dr. Hugh M, Monteith III D. D. S. P. A.
02.1991 - 03.2001
Hotel Management, Casino Management, Marketing Management
Harrah’s Tunica Hotel & Casino
Computer Programming
Northwest Mississippi Community College
Diploma - undefined
Senatobia Junior/Senior High School
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