Termaine Goulde
Columbus
Summary
Dedicated Manufacturing Professional with extensive experience in CNC Machining and operation of CNC machinery. Expertise in maintaining production efficiency and quality through adherence to strict protocols and technical skills. Proven ability to collaborate effectively within teams and adapt to varying conditions.
Overview
10
10
years of professional experience
Work History
CNC Machine Operator
PACCAR
01.2022 - Current
- Ensured precision in engine component production through expert CNC machine operation.
- Interpreted complex blueprints to guarantee adherence to strict tolerance specifications.
- Executed SPC using micrometers, calipers, CMM, and surface gauges for quality assurance.
- Improved team efficiency by training machinists on precise setup and essential safety protocols.
- Maintained an organized and clean workspace to promote safety in a fast-paced environment.
- Conducted routine maintenance on CNC machines to ensure optimal performance and reliability.
- Collaborated with engineering teams to troubleshoot and optimize machining processes for quality enhancement.
Assembly Operator
PACCAR
01.2019 - 01.2022
- Delivered quality products by efficiently assembling components in a fast-paced manufacturing environment.
- Ensured customer satisfaction through consistent adherence to production standards and quality protocols.
- Met production timelines by maintaining focus and organization in a high-pressure setting.
- Optimized workflow by collaborating with team members to address assembly line challenges.
- Enhanced product reliability through meticulous attention to detail during assembly processes.
- Contributed to team objectives through effective communication and proactive problem-solving.
- Maintained safety protocols, reducing workplace incidents and ensuring secure operations.
- Facilitated ongoing training sessions to improve team skills and enhance production efficiency.
Customer Support
Conduent
08.2018 - 12.2018
- Resolved technical issues for customers, restoring access to essential applications and services.
- Guided customers through account navigation using verified information to regain access to devices.
- Provided expert customer support for Apple Inc., enhancing user satisfaction and loyalty.
- Assisted users in troubleshooting account-related problems, ensuring timely resolution of access issues.
- Documented recurring technical issues, contributing to improved support processes and knowledge base.
- Collaborated with team members to develop effective solutions for complex customer inquiries.
- Educated customers on account security measures to prevent future access complications.
Shift Lead
Love’s Truck Stop
01.2016 - 06.2018
- Responsible for store operations, customer flow, clean and comfortable spaces for our customers. In charge of scheduling, inventory and getting our customers back on the road effortlessly.
Education
No Degree - Business Administration And Management
Georgia Southern University
Statesboro, GA05-2013
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Mississippi State University
01.2007
High School Diploma -
Caledonia High School
01.2005
Skills
- Strategic leadership
- Strong verbal communication
- Effective problem resolution
- Efficient at acquiring new skills
- Strong attention to accuracy
- Technical blueprint interpretation
- Equipment configuration
- Quality management
- Proficient in computer applications
- Machine operation expertise
Timeline
CNC Machine Operator
PACCAR
01.2022 - Current
Assembly Operator
PACCAR
01.2019 - 01.2022
Customer Support
Conduent
08.2018 - 12.2018
Shift Lead
Love’s Truck Stop
01.2016 - 06.2018
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Mississippi State University
No Degree - Business Administration And Management
Georgia Southern University
High School Diploma -
Caledonia High School