Terrell Fulton
Hattiesburg
Summary
Dynamic business owner with a proven track record in operations management and exceptional customer service. At KBR, enhanced product quality through effective communication and collaboration. Skilled in documentation and reporting, I streamline processes to boost efficiency and drive customer satisfaction, ensuring repeat business and a strong reputation.
Overview
15
15
years of professional experience
Work History
Owner/Operator
Self Employed
04.2014 - 04.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Quality Control Inspector
KBR
03.2008 - 04.2013
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
Timeline
Owner/Operator
Self Employed
04.2014 - 04.2023
Quality Control Inspector
KBR
03.2008 - 04.2013
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