Tessa Perez
Meridian
Summary
Customer service professional with over 6 years of experience in fitness, retail, and hospitality. Skilled in creating a welcoming environment, maintaining clean facilities, assisting customers, handling cash transactions, and working efficiently in fast-paced settings. Friendly, dependable, and committed to providing excellent service while supporting team goals.
Overview
9
9
years of professional experience
Work History
Sales Associate and Manager
Queen City Cigar
Meridian
05.2021 - Current
- Deliver excellent customer service in a fast-paced retail environment.
- Assist customers with product selection and recommendations.
- Operate cash register and process cash and card transactions.
- Open and close the store, including balancing registers.
- Maintain inventory, stock merchandise, and keep the store clean and organized.
- Answer customer phone calls and inquiries.
Waitress
Weidmann’s
Meridian
09.2022 - 03.2023
- Provided attentive customer service in a high-volume restaurant.
- Took food and beverage orders and made menu recommendations.
- Maintained clean dining areas and assisted with side work.
Front Desk Associate
Planet Fitness
Meridian
01.2020 - 12.2020
- Greeted members and provided friendly, professional customer service.
- Assisted with memberships, account updates, and member inquiries.
- Maintained a clean, safe, and organized fitness facility.
- Answered phone calls and supported daily front desk operations.
- Restocked supplies and completed routine facility inspections.
- Worked with team members to create a positive experience for members.
Retail Sales Associate
Dillards Department Store
Meridian
12.2017 - 02.2018
- Assisted customers with product selection and purchases.
- Built positive customer relationships through attentive service.
- Processed cash and credit card transactions accurately.
- Opened and closed registers while maintaining accurate cash balances.
- Responded professionally to customer inquiries in person and over the phone.
Education
Meridian Community College
Meridian, MsSkills
- Sales and Member Support
- Customer Service
- Cash Handling
- Front Desk Operations
- Cleaning & Sanitization
- Time Management
- Organization
- Problem Solving
- Teamwork
- Communication
Timeline
Waitress
Weidmann’s
09.2022 - 03.2023
Sales Associate and Manager
Queen City Cigar
05.2021 - Current
Front Desk Associate
Planet Fitness
01.2020 - 12.2020
Retail Sales Associate
Dillards Department Store
12.2017 - 02.2018
Meridian Community College