Thomas Hester
Forest
Summary
Accomplished Supervisor of Operations with a proven track record at A&B Mechanical, specializing in workflow optimization and team leadership. Excelled in enhancing service delivery through effective coordination and quality assurance, achieving a significant reduction in downtime. Skilled in maintenance oversight and fostering team development, consistently prioritizing safety and efficiency.
Overview
16
16
years of professional experience
Work History
Supervisor of Operations
A&B Mechanical
Richland, MS
05.2023 - Current
- Coordinated scheduling of resources to optimize labor allocation and minimize downtime.
- Identified bottlenecks in workflow by analyzing operational procedures.
- Collaborated with customer service team to enhance service delivery and support operations.
- Established checklists for quality assurance to maintain consistency in service delivery.
System Productions Foreman
Kansas City Southern Railroad
Richland, MS
01.2013 - 05.2023
- Identified issues with equipment by performing regular checks.
- Conducted final inspections to guarantee work met project specifications.
- Led team of skilled workers by providing direction and support during projects.
- Conducted safety inspections to maintain compliance with regulations.
- Addressed on-site challenges to minimize project delays.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
Senior Pump Operator
Baker Hughes
Houma, LA
01.2009 - 01.2013
- Trained new workers on safety procedures and protocols and enforced implementation throughout workdays to prevent injuries or downtime incidents.
- Monitored gauges and flowmeters and inspected equipment to verify tank levels, temperatures and pressures remained at specified levels, reporting abnormalities as necessary.
- Recorded operating data such as products and quantities pumped, stocks used and operating times.
- Stayed calm and focused in emergency situations to provide efficient fixes for diverse mechanical problems.
- Operated and lubricated tools to protect durability and functionality.
- Maintained safe and accurate pump levels and closely watched pump gauges.
- Adapted daily tasks to match staff skill levels and weather conditions, consistently maintaining safety and efficiency standards.
- Communicated with other workers using signals, radios or telephones to start and stop flows of materials or substances.
- Completed detailed tool and equipment inspections both in field and in shops to identify and address malfunctions and performance concerns.
- Kept shop workspaces and various fieldwork locations clean and organized for maximum productivity.
Education
Master of Science - Kinesiology
NW Oklahoma State Univ
Alva, OK01-2009
Skills
- Team leadership
- Customer service
- Team development
- Conflict resolution
- Goal setting
- Workflow optimization
- Maintenance oversight
- Coaching and mentoring
- Project management
- Recruitment and hiring
- Budget planning
- Safety procedures
Timeline
Supervisor of Operations
A&B Mechanical
05.2023 - Current
System Productions Foreman
Kansas City Southern Railroad
01.2013 - 05.2023
Senior Pump Operator
Baker Hughes
01.2009 - 01.2013
Master of Science - Kinesiology
NW Oklahoma State Univ