Thomas (Brad) Black
Tupelo
Summary
Experienced service technician with a strong background in troubleshooting and diagnosing technical issues. Consistently executes repair orders to meet company standards and enhance operational efficiency. Demonstrates a commitment to quality service and customer satisfaction through effective problem-solving skills.
Overview
20
20
years of professional experience
Work History
Hoist and Crane Service Tech
HiSpeed Industrial Services
Millington
06.2024 - 06.2025
- Operated various tools and machinery for service tasks.
- Conducted equipment inspections and identified maintenance needs.
- Diagnosed problems and determined solutions for various customer issues.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Performed onsite repair of equipment at customer locations.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Installed new components or replaced defective parts to restore functionality.
Maintenace Group Leader
Toyota Boshoku Mississippi
Mantachie
06.2015 - 10.2023
- Assisted in troubleshooting technical issues with machinery and tools.
- Communicated daily progress and challenges to management for resolution.
- Maintained accurate records of maintenance activities and costs incurred.
- Delegated daily tasks to employees to manage resources and meet deadlines.
Electricitian
True Temper
Amory
02.2011 - 06.2015
- Completed day-to-day duties accurately and efficiently.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Extensive experience troubleshooting 480V systems down to 24VDC systems
- Experience troubleshooting and programming VFDs
- Have alot of PLC (Allen Bradley) experience
Electricitian/Plumber
Blacks Electrical
Tremont
01.2005 - 02.2011
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Followed relevant codes, regulations, and safety techniques.
- Supervised staff and evaluated work performance.
- Calculated costs associated with labor and materials needed for each project.
Education
Associate of Applied Science - Electrical Technology
Itawamba Community College
Fulton, MS05-2003
Skills
- Equipment maintenance
- Electrical troubleshooting
- Customer service
- Onsite repairs
- Safety compliance
- Record keeping
- Installation and repair
- Maintenance and repair
- Documentation and reporting
- Work with minimal supervision
- Valid Driver's license
- Equipment inspection
- Emergency response
Timeline
Hoist and Crane Service Tech
HiSpeed Industrial Services
06.2024 - 06.2025
Maintenace Group Leader
Toyota Boshoku Mississippi
06.2015 - 10.2023
Electricitian
True Temper
02.2011 - 06.2015
Electricitian/Plumber
Blacks Electrical
01.2005 - 02.2011
Associate of Applied Science - Electrical Technology
Itawamba Community College
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