Tia Horne
Hattiesburg
Summary
Dynamic and customer-focused professional with extensive experience at Subway, excelling in exceptional customer service and staff training. Proven ability to enhance customer satisfaction through high-quality sandwich preparation and efficient teamwork. Skilled in inventory control and conflict resolution, fostering a collaborative environment to achieve operational excellence.
Experienced culinary professional with strong focus on crafting high-quality sandwiches. Adept at working in fast-paced environments while maintaining attention to detail and ensuring customer satisfaction. Excel in team collaboration, flexible to changing needs, and consistently deliver results. Skilled in food preparation, hygiene standards, and effective communication. Reliable and driven, with passion for creating memorable dining experiences.
Overview
4
4
years of professional experience
Work History
Senior Sandwich Artist
Moon Cameron
05.2021 - Current
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Collaborated with team members during busy periods to maintain efficient workflow, ensuring minimal wait times for customers.
Education
Bachelor of Science - Psychology
University of Southern Mississippi
Hattiesburg, MS05-2026
Skills
- Exceptional customer service
- Team building
- Conflict resolution techniques
- Willingness to learn
- Teamwork and collaboration
- Time management
- Attention to detail
- Staff training and development
- Inventory control expertise
Luckyday Scholar
Going into Fall of my freshman year, I have been a Luckyday Scholar, in which I have exceeded into mentorship, servant leadership, and community skills that have furthered my skills and team building.
Timeline
Senior Sandwich Artist
Moon Cameron
05.2021 - Current
Bachelor of Science - Psychology
University of Southern Mississippi
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