Summary
Overview
Work History
Education
Skills
Timeline
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Tiffany Allen

Gulfport

Summary

excelling in customer service and sales. Skilled in processing applications and conducting market research, I fostered client relationships while maintaining professionalism. My leadership experience at Amazon and Marshalls enhanced team efficiency and service satisfaction, driving process improvements and training initiatives.

Overview

8
8
years of professional experience

Work History

Insurance Agent

Direct Auto & Life Insurance
05.2025 - Current
  • Assisted clients in understanding insurance policies and coverage options.
  • Processed applications and issued policy documents accurately.
  • Supported team in maintaining up-to-date knowledge of industry regulations.
  • Conducted market research to identify potential client needs and trends.

Manager

Amazon
06.2020 - 03.2025
  • Managed team operations to ensure efficient workflow and meet project deadlines.
  • Collaborated with cross-functional teams to align project goals and deliverables.
  • Trained new staff on standard operating procedures and company policies.

Lead Cashier

Marshalls & HomeGoods
03.2017 - 05.2020
  • Supervised daily cash operations and ensured accuracy in financial transactions.
  • Trained and mentored new cashiers, fostering a collaborative team environment.
  • Implemented process improvements that enhanced checkout efficiency and reduced wait times.
  • Resolved customer inquiries and complaints, maintaining high levels of service satisfaction.

Education

Gulfport High School
Gulfport
05-2013

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales

Timeline

Insurance Agent

Direct Auto & Life Insurance
05.2025 - Current

Manager

Amazon
06.2020 - 03.2025

Lead Cashier

Marshalls & HomeGoods
03.2017 - 05.2020

Gulfport High School

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Tiffany Allen