Tiffany Garris
Gulfport
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant General Manager
KFC
Gulfport, MS
08.2022 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Counter Attendant
Beau Rivage
Biloxi
07.2014 - 08.2022
- Represent the company brand, smile and greet everyone, keep an accurate bank, clean assigned area, help coworkers when necessary, train new employees, provide excellent guest service
Server
Waffle House
Gulfport
09.2012 - 07.2014
- Serve guests quickly and correctly, clean restaurant, help coworkers when necessary, train new employees, cook when asked to
Cashier
Pilot Flying J
Gulfport
03.2011 - 11.2011
- Clean assigned area, keep an accurate register, minor stocking, help all drivers with any questions and all fuel transactions
Assistant Manager
Shell
Virginia Beach, Va
09.2009 - 10.2010
- Open and close store, clean and restock, minor paperwork, get store ready for inventory, train new employees, keep an accurate register, cover any shifts not covered
Server
Ihop
Virginia Beach, Va
09.2004 - 08.2009
- Keep assigned area clean, serve guests to the best of my ability to ensure the motto of 'Come hungry, leave happy' was met for everyone
- Upsell
Education
BS - Management
University of Phoenix
02.2016
AA - Business
University of Phoenix
03.2013
Skills
- Personable
- Fast learner
- Team player
- Goal oriented
- Dependable
- Good leader
- Motivational
- Staff management
- Inventory control
- Staff development
- Operations management
- Food safety and sanitation
Certification
- ServSafe Food Handler's Certification
Timeline
Assistant General Manager
KFC
08.2022 - Current
Counter Attendant
Beau Rivage
07.2014 - 08.2022
Server
Waffle House
09.2012 - 07.2014
Cashier
Pilot Flying J
03.2011 - 11.2011
Assistant Manager
Shell
09.2009 - 10.2010
Server
Ihop
09.2004 - 08.2009
BS - Management
University of Phoenix
AA - Business
University of Phoenix
- ServSafe Food Handler's Certification