Results-driven professional with a background in HR and payroll management. Known for strong problem-solving and customer service skills, contributing to successful employee lifecycle management and compliance adherence.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
HR and Payroll Supervisor
C&W Ventures, LLC
Midland
12.2024 - Current
Led full-cycle recruitment, including job postings, interviews, background checks, and onboarding, to support organizational growth and retention.
Developed and implemented HR strategies, policies, and procedures to improve employee engagement, performance, and compliance.
Managed employee lifecycle processes, including onboarding, performance evaluations, disciplinary actions, promotions, salary negotiations, and terminations.
Administered employee benefits programs, including open enrollment, insurance, leave management, 401(k), and incentive programs.
Oversaw payroll operations for diverse employee groups, ensuring accurate and timely processing of wages, bonuses, deductions, taxes, garnishments, and benefits.
Ensured full compliance with federal, state, and local employment and payroll laws, including wage and hour regulations, and tax requirements.
Maintained accurate HRIS and payroll records, generated reports, and supported audits with detailed documentation.
Resolved employee relations issues with professionalism, confidentiality, and sensitivity; advised leadership on policy interpretation and workforce decisions.
Collaborated cross-functionally to foster a positive, compliant, and high-performance workplace culture.
Implemented process improvements and system updates to increase efficiency and accuracy within HR and payroll operations.
Property Manager
C&W Reunion Apartments, LLC
Columbus
09.2023 - 11.2024
Oversaw daily operations, maintenance, and administration of residential properties to ensure safety, quality, and tenant satisfaction.
Managed tenant relations, addressing inquiries, complaints, and lease compliance issues promptly and professionally.
Coordinated maintenance requests, property inspections, repairs, and vendor services to ensure timely resolutions and smooth unit turnovers.
Prepared, negotiated, and enforced lease agreements in compliance with local and state regulations, including notices and evictions when required.
Conducted tenant screenings, background checks, application reviews, and approvals based on established criteria.
Collected rent, deposits, and assessments; monitored delinquencies and issued non-payment notices to ensure consistent cash flow.
Maintained accurate financial records, managed budgets, tracked expenses, and prepared monthly financial and operational reports for ownership.
Implemented marketing strategies and conducted property showings to attract and retain qualified tenants.
Coordinated with contractors and vendors, solicited bids, and implemented cost-control measures, without compromising service quality.
Advised property owners on improvements and investment opportunities to increase property value and operational efficiency.
Assisted maintenance technicians with landscaping, minor work orders, cleaning, and preventative maintenance workloads when necessary.
Billing and Office Manager
Line Life Construction, LLC
Tupelo
10.2022 - 07.2023
Prepared, reviewed, and processed accurate invoices in accordance with contracts and billing schedules.
Monitored accounts receivable, followed up on outstanding balances, and resolved billing discrepancies.
Processed payments, reimbursements, adjustments, and credits in a timely manner.
Maintained accurate billing records and documentation for audits and reporting purposes.
Oversaw daily office operations to ensure efficiency and organization.
Managed office supplies, vendor relationships, and service contracts.
Maintained filing systems (electronic and physical) for financial and administrative records.
Coordinated schedules, meetings, and internal communications.
Assisted with onboarding and administrative support for new hires.
Ensured office policies and procedures are followed consistently.
Served as primary contact for billing inquiries from clients and vendors.
Communicated professionally to resolve issues related to invoices, payments, or services.
Coordinated with internal departments to verify billing accuracy and service completion.
Sales Lead
Dick's Sporting Goods, Inc
Columbus
02.2020 - 09.2022
Led daily sales activities within the Lodge department, ensuring exceptional customer service, and product knowledge.
Assisted customers with hunting, fishing, camping, and outdoor gear selections to meet individual needs.
Supported sales goals through product recommendations, promotions, and add-on sales.
Acted as a key point of contact for associates, providing guidance and support during shifts.
Managed ship from store processes, including picking, packing, and shipping online orders accurately and on time.
Ensured compliance with company standards for order fulfillment, inventory accuracy, and shipping procedures.
Coordinated with leadership to prioritize orders and resolve fulfillment issues efficiently.
Maintained organized backroom and staging areas to support high-volume shipping periods.
Assisted with pricing accuracy by executing price changes, markdowns, and promotional updates.
Ensured signage was accurate, current, and visually compliant with corporate standards.
Supported storewide signage resets for promotions, seasonal transitions, and product launches.
Assisted with inventory counts, replenishment, and merchandising standards.
Identified discrepancies in pricing or inventory, and escalated issues as needed.
Supported store operations to ensure a clean, organized, and safe sales floor.
Trained and supported team members on sales techniques, fulfillment processes, and operational standards.
Collaborated with store leadership and cross-functional teams to meet sales and operational goals.
Emergency Medical Technician
MedStat EMS
Amory
08.2018 - 10.2019
Responded promptly to emergency calls, and provided basic life support (BLS) care in accordance with protocols.
Assessed patient conditions, monitored vital signs, and documented medical information accurately.
Administered first aid, CPR, oxygen therapy, and assisted with emergency interventions.
Safely transported patients to medical facilities while monitoring their condition en route.
Communicated effectively with patients, families, dispatch, and medical personnel.
Operated and maintained ambulances, medical equipment, and supplies in clean and ready condition.
Followed all local, state, and federal regulations, safety standards, and EMS protocols.
Assisted in lifting, moving, and positioning patients safely, using proper techniques.
Provided compassionate care while maintaining patient confidentiality and professionalism.
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited